Business

The Dreaded Shedding Season

It’s that time of year. It’s getting warm, and dog owners are starting to complain about shedding. You’re likely seeing […]
Employee Protections: What You Need to Know in 2020

Unless you are in a state of media deprivation—social, digital, print or otherwise—you have likely seen articles or discussions suggesting […]
Be Prepared with Fire Extinguisher Basics

There you are, grooming a tail–wagging, face–kissing dog and shuffling through the day’s plan in your head when you smell […]
Can You Replace You With Technology?

Grooming is a world in which you create your craft with your hands. One may argue that groomers also use […]

Keeping up With the Times

They say you can’t teach an old dog new tricks, but we all know that’s not true. Sometimes we get […]

Kittens!

Kitten season is upon us. It is a great time of year to reach the new kitten owners. Many kitten […]

Groomer To Groomer Asked Facebook…

Which method do you use to keep track of your appointments & why does it work for you? “I use […]

Culling Your Client List: Who Should Stay and Who Should Go?

“Hi Michell. I own a small grooming salon and I am finally getting to the point of being selective about […]

Intergroom Changes Dates Due to COVID-19

SECAUCUS, NJ – New Jersey Governor Phil Murphy, based on the guidance received from the Commissioner of Health, recommended the […]

Pricing Simplified

One of the most common questions faced by any groomer, grooming business or pet professional is how to price your […]

Bather Blunders

“Dear Michell, I groom in my busy shop five days per week. I am having bather trouble. I can’t find […]

AKC Government Relations Department: Public Policy: Building on New Horizons

This past year has been marked with the development of a special relationship between groomers and the American Kennel Club’s […]

Moving Forward for the Pets: Barkleigh Adopts the WPA Animal Safety & Handling Standards

This new standard provides for the compassionate and safe handling of every pet involved in helping make pet–related events successful. […]

12 Days of Groomer Giving

Long hours, extra care, fitting just one more pet onto your schedule, helping one more client—the ways that groomers give […]

Revving up Your Retailing Services

There is an old frame of mind with several seasoned groomers who all like to tell me the same story: […]

2020 Vision: Getting Ready for the Grooming Year

Christmas season is finally here and all of the great products, new techniques, brand new shears and the perfect bows […]

See Spot Dog Grooming: Setting the Standard for Communication & Animal Welfare

When two childhood friends reconnected in 2011, they didn’t know they’d marry one another and open a series of dog […]

Customer Service: You Get out What You Put In

I had driven more than 100 miles when I pulled up in front of the Crile building in the enormous […]

The (Cat Grooming) Customer Is Not Always Right

In the field of grooming, cats tend to bring out emotions and opinions. With strong emotions and opinions on the […]

Hook Line & Sinker: Using Social Media to Reel in Customers

Producing social media content and social media marketing is like fishing. Use good bait, find the right spot and the […]

Stop Shaving Double-Coated Dogs

As pet professionals, at some point we’ve all heard or read that you should never shave double–coated breeds. We’ve heard […]

Dealing with the Dickersons

We all get calls from people who want special treatment and a bargain price. Those individuals are known as “The […]

Crisis in the Grooming Industry: Where Are All These People Going to Work?

The United States Bureau of Labor Statistics predicts that our industry will need to recruit, train and employee 64,000 new […]