How do you create a viable self-sustaining business that will endure and thrive? Chances are, if you own a Pet Service Business, your livelihood depends on you showing up to work and customers showing up to pay for your services. This segment focuses on learning to implement basic money management strategies to help you thrive today, tomorrow, and long into the future!
Think about someone close to you—whether a friend, a parent, or a sibling. What is it about that person that makes them special? Why do you get along with them? Now think about the qualities that you don’t like in them so much.
In 2001, right after my daughter was accepted to Yale ($$$$), I decided to leave my corporate job and put a deposit on a mobile grooming van. Six months later I was in business for myself. It wasn’t easy, but preparation was key.
Management of any business can be intimidating and exhausting for even the most seasoned Pet Professional. After all, many of us started our Pet Businesses because we preferred interacting with Pets rather than People. There is no shame in knowing where your passion lies—this series will spotlight common issues and solutions to help you manage your Business and staff more seamlessly and effortlessly.
Carol works in a salon with two other groomers. The groomers in her salon get along great, and each have their regular clients as well as time to take new clients as they come calling. They pride themselves in relating to their customers and completing quality grooms.
Dear Michell. Our salon is so busy. We are trying to keep up with the demand but I am working fifty hours per week and my other groomers are working as much as they would like. We need to hire a groomer but we keep hiring groomers who don’t fit in and who don’t stay with us.
At the same time we want to keep our facilities clean and sanitary, we do not want to breathe in noxious chemicals several times a day. There are many studies that link long-term use of such products to chronic health concerns. However, we still have many choices. Differentiating Between Cleaning & Disinfecting Cleaning removes the […]
Writing an operations manual or a standard operating procedures manual can seem like an overwhelming task, but clearly defining the process of everything that goes on within your business is important for both large and small businesses, and even the solopreneur.
Pets have long been considered part of the family, but now more than ever, owners are actually treating pets more like they are people—a trend called ‘humanization’. So it follows that as more and more people are turning to all-natural and organic products for themselves, they want the same for their beloved pets.
There is never enough time in a day for busy groomers. But managing time well and knowing how long each step of the grooming process should take, from intake to check–out, will allow you to be fully present and do your best work without your clients feeling like they are being rushed out the door when they drop off or pick up their pets.
Ginny the Groomer walks into the local grocery store and leaves with two new request clients and the promise of referrals for an entire neighborhood. We all know her—and marvel at the ease with which she introduces herself to prospective clients, strikes up conversations with strangers, and solicits her Pet Styling services. Ginny is a natural Networker.
On any given day, there are over 3.5 billion searches on Google, each looking to be directed to a website that can help them. It’s safe to say that websites rule. But did you know there are rules that websites need to follow in order to be 1) found in a Google search, and 2) compliant with FTC (Federal Trade Commission) regulations.
I need advice on how to update my salon. I have been open for 14 years and have never changed a thing. I have been noticing that it looks cluttered, dingy and just does not have a fresh smell anymore. I wondered if you have any ideas for how to update without breaking the bank. I have been pretty good about keeping up with equipment replacements and repairs but it is desperate for a face lift.
Simple renovation construction or a complete new salon build–out is an exciting adventure. Unfortunately this can also prove to be a stressful process. Hiring the right contractor can make or break that experience. Researching prospective contractors is vital!