Business

See Spot Dog Grooming: Setting the Standard for Communication & Animal Welfare

When two childhood friends reconnected in 2011, they didn’t know they’d marry one another and open a series of dog […]
Customer Service: You Get out What You Put In

I had driven more than 100 miles when I pulled up in front of the Crile building in the enormous […]
The (Cat Grooming) Customer Is Not Always Right

In the field of grooming, cats tend to bring out emotions and opinions. With strong emotions and opinions on the […]
Hook Line & Sinker: Using Social Media to Reel in Customers

Producing social media content and social media marketing is like fishing. Use good bait, find the right spot and the […]

Stop Shaving Double-Coated Dogs

As pet professionals, at some point we’ve all heard or read that you should never shave double–coated breeds. We’ve heard […]

Dealing with the Dickersons

We all get calls from people who want special treatment and a bargain price. Those individuals are known as “The […]

Crisis in the Grooming Industry: Where Are All These People Going to Work?

The United States Bureau of Labor Statistics predicts that our industry will need to recruit, train and employee 64,000 new […]

Are You a Compassionate Groomer?

“You see, it’s the love with which you do things that radiates; it’s not the things that you do” — […]

What’s Your Product?

If you are connected to the pet grooming industry, I challenge you to answer this question in one sentence: “My […]

How Often Does a Cat Need to Be Groomed?

Some cats can go a lifetime without a mat, or developing a greasy or dandruff-filled coat. Other cats become matted […]

How Wellness Products Could Deliver Big Payoffs

If you are one of the 126,000 groomers in North America, you know that grooming is a demanding career and […]

Introducing Asian Freestyle to Your Clients

“Hi Michell, I have been trying to master the art of Asian Freestyle grooming. I have a few clients that […]

How to Become the Best Groomer in the World

“People may not remember exactly what you did, or what you said, but they will always remember how you made […]

Canine Styles, NYC: Thriving Since 1959

New York City’s oldest dog grooming salon and emporium is thriving with three locations in Manhattan. Billing itself a “Lifestyle […]

The Usual Suspects: 5 Canine Pathogens of Concern in the Grooming Salon

We all know that we need to clean and disinfect our salons to protect our clients and ourselves, but what […]

Clean up Your Act!

There is an old adage that goes like this: Change is inevitable. Although this holds true in almost everything in […]

Cash Is the Past: Why Your Grooming Business Needs Credit Card Processing

Today’s consumers prioritize convenience above all and increasingly are turning away from cash. With more than 183 million credit card […]

Crisis in the Pet Service Industry! Where Are We Going to Find All These People?

The pet service industry has experienced exponential growth year by year and decade by decade. As the pet reigns supreme […]

7 Keys to Mobile Grooming Success

What does a successful mobile groomer look like? A successful mobile groomer is someone who has a plan, knows their […]

Hydration for Health: The Importance of Conditioning Products

Taking care of the stratum corneum, or outer layer of the skin, is the foundation of grooming. And in the […]

House Call Grooming for Felines: Is In-Home Cat Grooming Right for You?

A house call grooming business is a great way to quickly start a small business if you have limited up–front funds. […]

Taking the Plunge: Home-Based to Storefront

“Hello Michell. I have been grooming since I was 15. I went to grooming school in NYC out of high […]

Laura Jayne Sabbah’s Story: Mobile in Manhattan with No Place to Park

“They said I couldn’t do it, people thought I was insane,” Laura Jayne Sabbah said, “But here I am, four […]