To Achieve Success, It Pays to Invest
Searching for a career is never an easy task, and grooming is no different. However, there …
Business
Are You Ready to Make Big Changes?
You know you need to make some big changes…maybe change the way you organize your time, …
Great Grooming Doesn’t Just Happen
From the time I was a small child, I always knew that I’d work with animals …
The Corky Incident
The day got off to a great start for Jill and her staff. All the dogs …
Pet First Aid Kits for Pet Professionals
As we are pet professionals, pet first aid kits are not optional. You will use it, …
The Facts of Grooming Fat Felines
Grooming very obese cats has a different set of concerns than grooming healthy-weight or underweight felines. …
The Gift of Changing Trends
Taking a stroll down grooming memory lane and recalling the years when five or six Shih …
“How May I Help You?”
A smile and a little understanding go a long way to deescalating a situation, finding a …
Identifying Your “Good-For-You” Customers
I have never subscribed to the notion that customer service means all customers are right and …
Taking on the Big Dogs
Choosing to take on the big dogs is not a decision for the faint of heart. …
The Sharpening Trade: An Inside Look
Grooming is not the only service industry that requires complex skills using one’s hands along with …
Tax Season Tips
Hi Jan. I can understand your pain! There is always an added burden at tax time. …