Setting Your Clients up for Success
We all know that when we take the time to set ourselves and our business up …
Mary Oquendo
Cats Are Not Dogs (& Why They Should Not Be Groomed as Such)
Did you know that cats have been pets for over 9,000 years? They are much-loved companions, …
Cats Are Not Dogs (& Why They Should Not Be Groomed as Such) Read More
Grief and the Pet Professional
The loss of a pet can cause grieving as intense as the loss of a human. …
You Can No Longer Groom, Now What?
I knew I had an expiration date when it came to the physical aspect of grooming. …
Why Your Business needs a “How-To” Manual
A business manual allows someone to temporarily take over your business for the period of time …
4 Steps to a Quicker Clean
I don’t know about you, but cleaning is my least favorite activity. And as with all …
Are You Ready to Make Big Changes?
You know you need to make some big changes…maybe change the way you organize your time, …
Pet First Aid Kits for Pet Professionals
As we are pet professionals, pet first aid kits are not optional. You will use it, …
Identifying Your “Good-For-You” Customers
I have never subscribed to the notion that customer service means all customers are right and …
Spring: The Season for Self-Care
Spring (aka Mud Season) can be a busy time for us. And wouldn’t it be nice if we weren’t so exhausted and could enjoy the warmer weather and flowering gardens? Does it seem like that’s out of reach? Are we doomed to never stop and smell the roses?
The Dangers of Compassion Fatigue
Groomers have had a tough year. We are called to work with pets. We try and help them feel better and look good, sometimes in spite of the condition they come to us in. We battle owners who don’t tell us any health concerns that could impact grooming and get mad if we can’t salvage a pelted coat.
When a Pet Bites: Prevention, Care & Causes
Show of hands: How many of you have been bitten by the pets in your care? I bet most of you, myself included, have raised your hands. But does it have to be that way?