Contented Cat Groomers (and Why They Love It!)
The phone rings, and when I answer it I hear, “Do you groom cats?” Hardly a day goes by that I don’t get a call like that. …
Kathy Hosler
Honoring a Grooming Legend: Shirlee Kalstone
September 2, 1931 – May 21, 2020 “It is with great sadness that I share the news of the passing of an industry legend, Shirlee Kalstone. …
Selling Your Business: How to Get What It’s Worth
“I absolutely loved my job, my clients and their pets, and I really thought that I would groom until I died,” says Cathy Hartley of Palatine, …
Do You Have a Plan?
Libby and Carol each owned successful salons that had been in business for over 10 years. They had large client bases and were consistently booked year …
Better S.A.F.E. Than Sorry
You turn on the six o’clock news and hear a story that makes your heart sink. Someone’s beloved pet died while it was being groomed. Immediately, …
The Big Bad Tick
Although I don’t like them, ticks never really bothered me that much. If I found one on a dog I was grooming, I would remove it, …
What You Don’t See Can Hurt You
Do you sanitize your blades, tools and all of your grooming, bathing and holding areas between every pet you groom? Probaly not. Most of us are …
The Competition World Is Calling Are You Ready?
Groomers, You may begin. If you have ever watched or participated in a grooming contest, you know that these words signal the start of a competition. …
Groom Expo: Bringing Groomers Together for 30 Years
For thirty years Groom Expo has been bringing groomers together. From the moment you enter the welcoming lobby at the convention center, you are surrounded by …
Groom Expo: Bringing Groomers Together for 30 Years Read More
Customer Service: You Get out What You Put In
I had driven more than 100 miles when I pulled up in front of the Crile building in the enormous Cleveland Clinic complex. “This is our …
Dealing with the Dickersons
We all get calls from people who want special treatment and a bargain price. Those individuals are known as “The Dickersons”. They will ‘dicker’ on the …
How Wellness Products Could Deliver Big Payoffs
If you are one of the 126,000 groomers in North America, you know that grooming is a demanding career and takes a lot of skill. We …