Revamp Your Retail
Your stuff is dusty, the tags are bent and there is dog hair stuck to the edges of the price stickers. Your items look more like …
Business
Breaking up Is Hard to Do
A client who likes you, believes in the services you provide and who is faithful to your company is the most valuable asset your business can …
Increase Your Bottom Line With Retail and Add on Services
I love to travel—whether it’s for work or for pleasure, I love seeing different cities around the country and around the world. But no matter where …
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Don’t Be an “As Well” Grooming Salon
In this incredibly competitive world of business, it is imperative that we look at different ways of marketing ourselves in a unique way—otherwise we are just …
The Social Media Platform You’re Missing out On
Many pet businesses service a specific geographic location. For instance, whether you’re a pet sitter, groomer, dog daycare owner or veterinarian, your customers most likely come …
Sanitation Sanity: A New Normal Is Upon Us
As I write this month’s edition, the entire world is focused on a tiny little organism which has basically stopped the modern world in its tracks. …
Staying Connected to Your Clients During a Crisis
No doubt the Coronavirus Pandemic has changed our lives and our profession in ways that will take a long time to fully assess. So first, I …
Better S.A.F.E. Than Sorry
You turn on the six o’clock news and hear a story that makes your heart sink. Someone’s beloved pet died while it was being groomed. Immediately, …
Creating Your Personal Brand
It all started out with one innocent comment made by a customer. She owns a popular restaurant, and she, my employee/daughter and I were discussing another …
The Dreaded Shedding Season
It’s that time of year. It’s getting warm, and dog owners are starting to complain about shedding. You’re likely seeing more de-sheds being scheduled and mountains …
Employee Protections: What You Need to Know in 2020
Unless you are in a state of media deprivation—social, digital, print or otherwise—you have likely seen articles or discussions suggesting that most groomers do not qualify …
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Be Prepared with Fire Extinguisher Basics
There you are, grooming a tail–wagging, face–kissing dog and shuffling through the day’s plan in your head when you smell smoke. You put the dog in …