Have you ever wished that you had a magic wand that you could wave and instantly remove the mats and tangles from the coats of the pets that you groom? If you are like most groomers; it’s probably an everyday wish.
As a small business, you’re always on the eternal quest for the next golden stash of new clients, and with it, the reputation of being the best groomer far and wide. In a service based industry such as ours, image and reputation can be the difference between a full client book and moping around listening to crickets chirping.
How do you get new grooming clients? Most of mine have either come from seeing a dog I groomed and talking with the owner, or often something I’ve said to a dog owner who repeated it to another dog owner. For example, as I get to know my clients, I always ask how the dog is at home, and, in so many words, if the owner is happy with the dog’s behavior.
Pet groomers work so hard year round and these long days are just compounded by the busy holiday season. Dogs you only see once or twice a year mysteriously reappear this time of year and their owners, with a straight face, insist on a prime-time appointment.
Thinking of getting a puppy for your children this holiday season? Just be careful. Beware of pet scams and review the tips below from the International Pet and Animal Transportation Association (IPATA), the non-profit, worldwide trade association for professional pet shippers, before sending any money.
Most groomers have horror stories about the one dog that was as nasty as a wolverine and have the scars to prove it, but what about the other 99 dogs that we rarely talk about? It’s true; people are more apt to talk about the vicious dog without mentioning anything about the other 99 that were cooperative and down right easy to groom.