Articles - Page 87 of 93 - Groomer to Groomer

Harmony in the Grooming Shop

Several years ago I received a call from a pet owner wondering if I groom “evil Chihuahuas.” Her longhaired dog, Pepe, was banned from yet another grooming shop. It was suggested to her that Pepe would need sedation at a veterinarian’s office in order to be groomed.

Fitting Hand to Glove

Most people think that Darwin created the phrase “Survival of the Fittest.” He didn’t. Darwin himself attributed the phrase to Herbert Spencer. Darwin’s encapsulation of evolution is slightly different:
“In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment.”

Keep It Local!

A customer recently came in to pick up her dog from his grooming. My assistant mentioned to her that the dog food she likes us to carry, is in. She told him, “Oh, I’m sorry. I found it online for $3.00 less, and shipping is free!” I am struck, first by the insensitivity of a customer saying this to someone who has given her unbelievable customer service…

Work Within Your Values

Understanding your own management style can provide insight into what you value compared to the reality of what your daily actions are. It is hypocritical to say you value your staff and then put financial gain ahead of staff needs. Turning your daily actions at the shop and in your life, into the values you admire and implement is easier said than done.

All American Grooming Show August 14-17, 2014

If you take full advantage of everything the All American Grooming Show has to offer, you will have more than earned the chance to live it up at the Groom Team USA 25th Anniversary ‘80s Party on Saturday night.

Groom Expo

All the Very Best of the Grooming Industry in One Exciting Event!

September 17-20
Hershey Lodge & Convention Center – Hershey, PA

The Biggest Event in the Grooming Industry Looks to Get Even Better in 2015!

Salon Details Certification

What if there was a certification for groomers that wasn’t based on perfect poodle top knots or beautiful bevels on a cocker leg, but on those oh-so-crucial everyday skills such as knowledge of canine behavior, anatomy, bathing techniques, safety, first aid, and ethical business practices, among other things?

“My Dog Won’t Stop Licking His Paw!”

What is a “Lick Lesion”?
When dogs lick over and over at the same spot they eventually cause sores that veterinarians refer to as “acral lick dermatitis” or an “acral pruritic nodule”. These are itchy, thickened, centrally ulcerated or “raw” areas of skin, typically on the legs and forepaws, caused by excessive licking and complicated by bacterial infection and scarring.

Where’s My Customer?

Every time a new shop or mobile opens up, everyone gets nervous. Are they cheaper than me? What kind of services do they offer? Should I lower my prices to match theirs? Will they take all of my customers? Those are some of the questions that many business owners ask themselves.

Ten Tips to Improve Grooming Speed

“Time is what we want most, but what we use worst.” —William Penn
On internet grooming forums the following question crops up over and over: “How can I groom faster?” Most often this question is posed by people who are newer to our industry, those who have been grooming for five or fewer years.

How short is short?

We’ve all had this request: “Make him as short as possible.” I know that for many dog owners, it’s that they don’t want to pay for grooming, and they don’t want to brush the dog. I always ask why they want the dog shaved — and I’ve learned that there are other explanations.

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