All groomers have something in common other than a passion for pets – they are professionals who provide a necessary service for people and pets for a fee. Grooming and pet services are a growing need and in high demand. Establishing good business practices and keeping a loyal and stable clientele is the hallmark of every good groomer and every good grooming business.
If you’ve been grooming for more than a few years (or decades) you know how there are times when you forget a clients name or dog. Even though you keep records of your clients either via computer and/or paper, there are times when you still get befuddled. At least I’ll admit that I do. My brain can only handle so many Muffies, Fluffies, Buffies and Duffies.