When I was a fresh, new business owner almost 10 years ago, I was the only mobile groomer in the small community where I live. I was excited to get on the road with my new mobile and start serving clients. Mobile grooming was so new to the area that I had people congratulate me for inventing the concept. No lie!
When you speak to a prospective client for the very first time, you are already beginning to build a relationship with them. Clients might find you through an ad in the local paper, a few words typed into a search engine, or the recommendation of a friend. Whatever it is that brings clients to your door, the relationship you build with them can be a major reason why they keep coming back.