This month’s column isn’t exactly about behavior. It’s about the broader effects of behavior and why I became a trainer and behaviorist. It all started about 35 years ago. I was out of college with no real desire to pursue my chosen profession: architecture.
“We make a living by what we get. We make a life by what we give.” — Winston Churchill
When I lived in Memphis, I operated a house call pet grooming business for many years. One of my favorite customers did a good bit of community volunteer work, including delivering Meals on Wheels.
Check-in, wash, dry, clip, check-out. Seems like every work day can be a fast-paced and hectic experience for you and your grooming pets. Many times it can even be difficult to remember the exact interaction with each pet because you are in such a hurry. Trends have changed though, many of our grooming clients are expecting their pet to receive a full-on spa experience, the same as what they would get when visiting a human spa.