It’s finally happened. You have worked long and hard to build your business, and now you have more work than you can handle alone. You know that it’s time to hire your first employee…but how do you go about it? Your first step is to decide what kind of help you need. Is it a brusher/bather, a receptionist with retail selling experience, a full-time groomer, or someone who can do a bit of everything?
Hiring Your First Employee Read More
Understanding your own management style can provide insight into what you value compared to the reality of what your daily actions are. It is hypocritical to say you value your staff and then put financial gain ahead of staff needs. Turning your daily actions at the shop and in your life, into the values you admire and implement is easier said than done.
Work Within Your Values Read More
Before I opened my own stationary pet salon, I used to daydream about what it would be like. I pictured myself caring for each dog as if they were my own. I pictured myself bathing and drying, scissoring and sculpting. In my head, I had a rack of organized bandannas, a shelf of quality shampoos, a drawer full of freshly sharpened shears, and most importantly, I had scores of satisfied customers.
Help Wanted Front Desk Frustration Read More