It is inevitable that, as a person, you will change over time—sometimes moving in the right direction and sometimes getting stuck. The world and the people around us change constantly. Change is a part of life.
Grooming professionals strive to make pets look their best with teddy bear styles and ring–ready breed trims, but grooming is not always about getting the styles just right.
Oversized index cards, reminder phone calls and hours of handwritten notes have served our industry well for many years. But with today’s technology, consumers expect businesses to keep up with the times, providing quick responses and modern experiences.
In five minutes or less you can warm up some food for lunch in the microwave, send a few text messages, scroll through social media, paint your nails or do any number of small things.
The first greeting I get as I walk up the steps to the front door is a playful one from a happy poodle. I don’t even have to see her tail to know how much she is wagging.
Cutting the nails on some dogs is as easy as picking up a paw and trimming or Dremeling each nail, but there are too many dogs that do not take to nail care that easily.
A short clip can be an excellent grooming choice for many breeds of dogs when clients want something low maintenance for their pet, but what are the style possibilities for clients who want their dogs in fuller coats?
Think about someone close to you—whether a friend, a parent, or a sibling. What is it about that person that makes them special? Why do you get along with them? Now think about the qualities that you don’t like in them so much.
Setting goals and dreaming about the future is the easy part compared to the hard work that it takes to reach those goals. If you want to be great at something, you must do a whole lot more than dream about it.
Grooming can make a big difference in the lives of pets, and in some cases, it may even save lives. For New York dog and cat groomer, Mark Imhof, also known as “Mark the Dog Guy,” It was a pit bull named Cleo that started him on the path to becoming a groomer for shelter animals in desperate need of his services.
Writing an operations manual or a standard operating procedures manual can seem like an overwhelming task, but clearly defining the process of everything that goes on within your business is important for both large and small businesses, and even the solopreneur.
There is never enough time in a day for busy groomers. But managing time well and knowing how long each step of the grooming process should take, from intake to check–out, will allow you to be fully present and do your best work without your clients feeling like they are being rushed out the door when they drop off or pick up their pets.