customer Archives - Groomer to Groomer


Splitting Hairs

When I was a new groomer, it was common practice for customers to bring badly matted dogs in, fully expecting that we would dematt the animal. And we did. It was a routine event for groomers to invest hours removing tangles, and rarely did we charge extra. It was all in a day’s work.

Is It Ever Appropriate To Fire A Customer

Groomers nowadays face many challenges. They face the growing pains of a burgeoning industry mixed with the emergent need to become recognized as professionals. Many groomers are concerned about looming regulation from their city, county, and state governing bodies.

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