Are You Ready to Make Big Changes?
You know you need to make some big changes…maybe change the way you organize your time, raise prices, take better […]
Mary Oquendo
Pet First Aid Kits for Pet Professionals
As we are pet professionals, pet first aid kits are not optional. You will use it, even if it’s on […]
Identifying Your “Good-For-You” Customers
I have never subscribed to the notion that customer service means all customers are right and you need to assuage […]
Spring: The Season for Self-Care
Spring (aka Mud Season) can be a busy time for us. And wouldn’t it be nice if we weren’t so exhausted and could enjoy the warmer weather and flowering gardens? Does it seem like that’s out of reach? Are we doomed to never stop and smell the roses?
The Dangers of Compassion Fatigue
Groomers have had a tough year. We are called to work with pets. We try and help them feel better and look good, sometimes in spite of the condition they come to us in. We battle owners who don’t tell us any health concerns that could impact grooming and get mad if we can’t salvage a pelted coat.
When a Pet Bites: Prevention, Care & Causes
Show of hands: How many of you have been bitten by the pets in your care? I bet most of you, myself included, have raised your hands. But does it have to be that way?
International Interviews: Australia & Sweden
One of the wonderful things about Facebook is that it brings the world a little closer. When Groomer To Groomer wanted to do an international issue, I had no problem finding international groomers to interview!
Pre-Groom Pet Assessments: A Necessary Step for a Safe Groom
Lilly was a fairly new client. I had only been grooming her and her brother for about six months. Both brother and sister were elderly and it’s my policy to do a full body pet assessment before grooming.
Do You Know What Your Time Is Worth?
My time has value. So, in the back of my mind, was this vague notion of what I thought my time was worth. But that’s just what it was—vague.
Time for Fun and Avoiding Burnout
About two years into my mobile grooming business, I was grooming eight pets a day, five days a week. I was tired, grouchy and achy.
Groomers vs Allergies
Back when I was a teenager, I could never wear makeup. Every time I applied it, my face would break out in a rash. Not a good look when you’re 15 and sensitive about your appearance. Hypoallergenic makeup had just made its debut and even that would cause a problem.
Vehicle & Personal Locators: Staying Safe When You’re Working Alone
It wasn’t just the thought of going off the road, but the fact that at any given point in my day, no one other than myself knew where I was going or where I had been. That was a scary thought.