How Our Clients View Us
I polled several pet owner Facebook groups. I was looking to get a good cross-reference between high and lower maintenance breed pet owners. And this was my question: How do you view professional pet groomers?
I polled several pet owner Facebook groups. I was looking to get a good cross-reference between high and lower maintenance breed pet owners. And this was my question: How do you view professional pet groomers?
Casey licked my scissors while I was trimming up her feet. Tongues bleed. A lot. My grooming manager pulled out the pet first aid kit and thankfully took over.
Since 2014, I’ve been reading articles on the demise of business cards from well–respected business publications. But is there any merit to their claim? Yes and no. It all depends on how you use and design them.
One of my clients now refers to me as her dog’s “dealer”. As in, making sure I bring the weed treats when I come for his appointment. However, I make it clear that the “weed” treats are not medical marijuana but CBD oil infused treats.
As groomers, it’s been drilled into us to have spares of our equipment—spare blades, clippers, and don’t get me started on the number of spare scissors I own. But as mobile groomers, that list grows. There is nothing worse than having to reschedule a day or three over a simple fix just because we don’t have what we need on hand.
Just imagine that after 25 years of hard work, your business is no longer there; maybe it burned down or was swept away in a flood. What if you were in a horrific accident and lost a limb or two? Or a natural disaster totaled all your equipment and supplies?
As groomers, as much as we would like to finish a pet to our standards, it isn’t always possible. I have three such dogs as clients.
Cher is a 15 year–old Yorkie, whose limitations are due to her age. The aptly named Iffy is both geriatric and cantankerous. And then there is Pica. Pica is a 6 year–old Rottweiler.
In 2001, right after my daughter was accepted to Yale ($$$$), I decided to leave my corporate job and put a deposit on a mobile grooming van. Six months later I was in business for myself. It wasn’t easy, but preparation was key.
You’ve been grooming Fluffy since she was a puppy. Now she’s 12 and the last couple of grooms you noticed that she is a little agitated when you turn on the high velocity (HV) dryer. Maybe her vision is not as good or her hearing is deteriorating.
“There but for the grace of God go I.” -John Bradford
How many times have we said this to ourselves when we hear of a tragedy in another groomer’s shop? But how many of us are really prepared to handle that situation?
At the same time we want to keep our facilities clean and sanitary, we do not want to breathe in […]
How are you keeping your grooming facility smelling fresh and clean? Is it formaldehyde, ethanol, phenols, and petroleum-based artificial fragrances in a can with flowers on it? Those aerosols use neuro-chemicals to numb that part of your brain that controls your sense of smell. What they don’t do is eliminate the source of the odors.