Does it seem like some of the conversations you have with your clients go a little like the Abbott and Costello “Who’s On First” routine? As groomers, we know what we mean, but do the clients get it? If they don’t, miscommunication often leads to…
I asked a question on Facebook regarding what topics readers would like me to cover, and the first response I got had to do with organization. I’ll admit to actually vibrating with joy, as this is a skill I’ve learned to master since my natural…
No one was more surprised than myself when I quit my job and put a deposit down on a mobile grooming van in 2001. But, what I had really done, was make my first decisive business decision.
You’ve got a dog on the table, you’re answering the phone and also checking that Facebook notification…all at the same time.
F ables tell a story and teach us a lesson at the same time. They’ve been a method of teaching morals and good behavior for over two thousand years. And, we can even use them to help our clients understand what is expected of them…
When I tell people that studies show that every dollar you spend on continuing education results in a 500% return, I get one of three responses:
We all know that when we take the time to set ourselves and our business up for success, it gives […]
Did you know that cats have been pets for over 9,000 years? They are much-loved companions, and one cat was […]
The loss of a pet can cause grieving as intense as the loss of a human. Pets are beloved companions. […]
I knew I had an expiration date when it came to the physical aspect of grooming. Part of it was […]
A business manual allows someone to temporarily take over your business for the period of time you need them to, […]
I don’t know about you, but cleaning is my least favorite activity. And as with all least-favorite activities, there is […]