In a perfect world, all grooming shops would offer inclusive services, starting with telling the client what services their pet needs, how much the services will cost and having them sign an estimate. However, inclusive services are not every salon’s business model—and those salons may…
There are two wolves inside of me. One is the optimist and the other is the realist. The optimist assumes life is but a bowl of sunshine, while the realist accounts for thunderstorms. And it’s all good to think that nothing wrong will ever happen…
Ahink about how you feel when you have a toothache. Now, imagine a pet experiencing that pain, and then you, the groomer, come near them with a vibrating clipper or reach a hand to touch their face to trim. More than likely, this pet will…
It is easy to fall into the trap of allowing your work to define you. After all, you spend so much time, money and energy to ensure its success. What starts as a clear division of you from your business becomes a fine line, and…
It is easy to fall into the trap of allowing your work to define you. After all, you spend so much time, money and energy to ensure its success. What starts as a clear division of you from your business becomes a fine line, and…
Pricing is one of the biggest challenges groomers face. How much should I charge? and What would you charge? are questions frequently posted in Facebook grooming groups. The fact that my time had value was a concept I had a hard time wrapping my head…
This sentiment will have feuding groomers come together over shared stories. But why is that? Is it in our job description? Is it an assumed risk?
What comes to mind when you think of retreats? Is it a vision of walking barefoot across hot coals, or maybe doing yoga on the beach at some exotic location with a Mai Tai in one hand?
The loss of a pet can cause grieving as intense as the loss of a human. Pets are beloved companions.
As groomers, we see clients’ pets on an average of every six weeks. This schedule is the perfect time to notice something owners may miss because they see their pets daily. When interacting with a pet daily, what may be a minuscule difference in behavior…
I have one business and two hobbies. I’m not going to discuss hobby number one, as it simply drains money. (Don’t ask me how much my total was for the Amazon order I just placed.) The IRS defines a hobby as “any activity that a…
A pet assessment is a vital part of the check-in process. It is where I go from head to tail with deliberate intent and purpose to determine if they are healthy enough to groom.