It Happens Every Spring…
We don’t look forward to it, but it’s something that almost every groomer experiences. It begins with the phone calls and texts we get from owners who have not had their pet groomed since last year.

Kathy Hosler opened her shop in 1971 when she was just nineteen years old. She has built a terrific business and is still actively grooming today. Kathy is also a feature writer for Groomer To Groomer and Pet Boarding & Daycare Magazines, and has been nominated twice for the Barkleigh Honors Journalist of the Year Award as well as a Cardinal Crystal Achievement Award for Grooming Journalist.
We don’t look forward to it, but it’s something that almost every groomer experiences. It begins with the phone calls and texts we get from owners who have not had their pet groomed since last year.
Adult dogs have forty two permanent teeth and cats have thirty. Those teeth are meant to last a lifetime. However, just like people, pets can develop dental problems. What does pet dental health have to do with grooming? Actually, more than you may think.
If there is one thing that is universal, it’s that people love their pets. And, it doesn’t matter if they are in Australia, Korea, Brazil or Timbuktu…those pets need to be groomed!
You might think that pet nutrition has little or no correlation to the grooming industry—but in reality, it does. We have all heard the phrase, “You are what you eat.” And that statement really rings true for our furry friends.
A record–breaking 5,700 groomers recently gathered at the Hershey Lodge and Convention Center in Hershey, Pennsylvania to attend Groom Expo–the largest grooming show in the world.
Is there anything more frustrating than to have your carefully planned schedule screwed up by clients who don’t show or who cancel at the last minute?
As soon as Karen walked into my salon with her sweet little mixed breed, Simon, I knew something was terribly wrong. She burst into tears. “I have bad news about my dear Simon,” she sobbed.
I have been grooming little Pixie since she was a puppy. She was a sweet, loving Yorkie and was easy to groom. Her owner, Helen, always loved Pixie’s haircut, tipped and rescheduled.
Why is it that some people can accomplish a tremendous amount daily, while others don’t have much to show for their efforts? We each have the same 24 hours, why are some groomers so much more productive than others?
You told her that her dog would have to be short, and you thought she completely understood. You did your best, yet she blew up when she saw her dog. What happened? What could you have done differently?
“I was one month out of grooming school and had been grooming for just two weeks when I attended my first show,” said Krista Creekpaum. “Learning more was my goal, and eight years later, it still is. It’s true, the more you learn, the more you want to learn.”
“Last September I was walking through the Groom Expo trade show with Sam and Cynthia Kohl,” says Vicki Zwart, owner of Heritage Pet Center in Parker, Colorado. “Strolling toward us was the industry renowned ‘Dogfather’, Joey Villani. When Joey spotted Sam, he called out to him—“Here comes the legend!” As Sam and Joey shook hands, I began to think about the story behind Joey’s comment.”