When you think of working families, you may instantly think of farming, carpentry or construction trades, small retail stores such as jewelers, or even the death–defying acts like the Flying Wallendas. I, however, instantly think of Pet Services businesses.
Every pet Grooming Salon is a popular salon in a mid–size town. When the owners of Everypet found themselves overbooked and understaffed, they placed an advertisement for a new groomer. Evelyn interviewed for the job and was hired.
The Revolving Door: The Hidden Costs of Employee Turnover Read More
If you are nervous about discussing pricing with new or existing clients, you may have developed a “Value-Based Relationship” with your clients.
What’s Your Value? A Look into Value-Based Client Relations Read More
The Pet Grooming industry is experiencing growth and change at an unparalleled rate. As busy working Pet Groomers, we struggle to keep up with advancements in every aspect of our jobs.
Donna is a groomer at a busy salon in a busy burg. She works with several other groomers and they enjoy a vibrant workplace with happy clientele returning regularly. Her salon is like most—it has tubs, tables, gates, some cages, dryers, grooming equipment and pets.
Safety First: Groomer & Pet Safety in the Salon Read More
Mary began to feel mired down by the burden of business ownership. This wasn’t the dream she had set out to live so many years before. So, where did Mary go wrong?
Creating a Craft: Building Your Business Your Way Read More
We’ve all heard the old rhyme: “Sticks and stones may break my bones, but words will never hurt me.” However, if you’ve ever spent much time in a salon atmosphere, you may disagree with the wisdom this rhyme imparts.
Salon Soap: Handling Drama & Gossip in the Salon Read More
Ask any groomer, and they will tell you that their tools are their lifeline. Many talented groomers recognize that they can achieve better results by utilizing better tools. Groomers love discussing their tools: clippers, shears, dryers, slickers, even nail trimmers.
5 Tools Everyone in the Pet Grooming Business Should Be Using Read More
How do you create a viable self-sustaining business that will endure and thrive? Chances are, if you own a Pet Service Business, your livelihood depends on you showing up to work and customers showing up to pay for your services. This segment focuses on learning to implement basic money management strategies to help you thrive today, tomorrow, and long into the future!
The Green Side Of Grooming Part 2: Money Read More
Management of any business can be intimidating and exhausting for even the most seasoned Pet Professional. After all, many of us started our Pet Businesses because we preferred interacting with Pets rather than People. There is no shame in knowing where your passion lies—this series will spotlight common issues and solutions to help you manage your Business and staff more seamlessly and effortlessly.
The Green Side Of Grooming – Part 1: Management Read More
Carol works in a salon with two other groomers. The groomers in her salon get along great, and each have their regular clients as well as time to take new clients as they come calling. They pride themselves in relating to their customers and completing quality grooms.
Focus: Improving Your Aim For Everyday Excellence Read More
When your parents and their parents were young—they chose a career. John became a plumber. Steve was an electrician. Donna became a secretary or a teacher. They trained for or found an opportunity and accepted a job. That job became their career. In short, their career chose them.
Crafting A Career: Your Life, Your Way Read More