Groom Expo West 2015 was a huge success with nearly 4,000 attendees, full classrooms, a bustling trade show, and exciting competitions. The Pasadena Convention Center was again a wonderful place for this event, in the heart of beautiful Pasadena, CA.
“We recently had a few episodes of inclement weather, flooding followed by snow and ice storms. As a salon owner, how do you choose whether to stay open or not during these events?”
– Judy B.
Inclement Weather & Employee Blunders Read More
What is it that makes some people able to maintain a sunny outlook while others seem to become mired in the negative minutia of day to day existence? Believe it or not, happiness can be a choice. This idea was first introduced to me when I was a sullen college student. “Man is master of his mood,” Dr. Ken West told a full classroom. I was dumbstruck. Until that moment I thought my hormone driven moods were the master of me.
Holding on to Happiness Read More
I set my free security plug-in to alert me whenever someone tried to hack into my website. I would get the occasional notice so it wasn’t annoying, until one night there was over 30 alerts. My phone dinged all night long. The free plug-in I installed would lock out a user after 20 failed attempts. That means there were over 600 attempts at logging on to my website.
PetQuest returns to Wilmington, Ohio this June for the 2015 expo! Again, the expo will be taking place at the dog friendly Roberts Conference Center June 25th-28th 2015, with brand new seminars and certification courses, as well as the three day trade show.
PetQuest Returns June 25 – 28 Read More
Groomer pay is a polarizing and well-debated subject in the pet service industry. Visit any social media outlet frequented by groomers and you will find the industry seems polarized. Groomers, shop owners, and even tax advisers are at odds with one another meanwhile the clients are unaware of the looming controversy behind the scenes.
Demystifying Groomer Pay Read More
Retro Poodle patterns seem to be making a come back. Although Poodle styles change and evolve,
Standard Poodle in a Dutch Read More
Check-in, wash, dry, clip, check-out. Seems like every work day can be a fast-paced and hectic experience for you and your grooming pets. Many times it can even be difficult to remember the exact interaction with each pet because you are in such a hurry. Trends have changed though, many of our grooming clients are expecting their pet to receive a full-on spa experience, the same as what they would get when visiting a human spa.
How to Build a Loving Bond Read More
“I estimate that 60 percent of pet stylists are not properly insured,” says Jeff Reynolds, executive director of National Dog Groomers Association of America, Inc. (Clark, PA.) “Several factors contribute to this industry-wide problem. Also, many groomers do not know that there are agencies available that specialize in the pet grooming industry and can offer both guidance and proper insurance.
Back when I was a baby groomer, a client walked into the shop where I was working with her two dogs. I had the client cards already out and knew what to do!
Client: You’re new. Is Katie here?
Me: No, unfortunately she is no longer working here.
Client: Ok, do the same thing as last time.
Setting Client Expectations Read More
Behavior Clips
The Background: Once, at the Everett Animal Shelter in Everett, Washington, we got in about twenty 12-week-old German Shepherd pups at the same time. I think they were seized from a breeder but the source really isn’t important.
10 Steps to Housetraining Success Read More