As all experienced dog trainers and behavioral specialists will tell you, when dealing with behavioral challenges, you must address their root causes if you realistically expect to eliminate or reduce the actual behavior. This is relevant for groomers.
Dogs who try to bite you are typically doing so for two—possibly three —reasons:
About ten years ago I worked on an artificial intelligence project at MIT. One of my first experiences there was to stand in a small room full of all kinds of devices. The professor that invited me to participate handed me a music conductor’s baton and asked me to move it in any repetitive way – side to side, up and down or circles.
One of the blessings of dog behavior is that you can change it. One of the curses of dog behavior is that it can change.
For instance, I was working with a dog yesterday who gets violent if you try to groom his rear end. He is remarkably like Bear, the Mini Schnauzer I recalled in a previous column. If you try to touch this dog’s rear end, he’ll bite you. We have made great progress with this little guy and decided it was time to go to the groomer to test our progress.
Most people think that Darwin created the phrase “Survival of the Fittest.” He didn’t. Darwin himself attributed the phrase to Herbert Spencer. Darwin’s encapsulation of evolution is slightly different:
“In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment.”
Mary Oquendo coined this phrase back in the early days of petgroomer.com. It stuck in my mind, because in the grooming profession, you can’t always promise pretty.
In a perfect world, puppies, kittens, dogs, and cats, would stand on our grooming tables like statues.
I work with a number of rescue groups that have a continuing problem. They have dogs that bite people. Sometimes the biting is only a matter of territoriality. The dog goes ballistic when guests come to the house. Sometimes it’s resource guarding. If it is front-door aggression the easy solution is to simply confine the dog when guests arrive.
Of all the disconnects between dog owners and their dogs, the biggest, most glaring, completely illogical, widely held and damaging myth is that dogs can be spiteful. Nope. Nada. Nicht. Ain’t happening. To understand my adamant belief that doggie spite doesn’t happen, conduct this simple experiment based on actual events.
Problem Solving Made Simple
Professional groomers sometimes find themselves in a similar quandary as veterinarians. You are not experts in behavior, but some of your customers will wind up re-homing their dogs if they are unable to solve behavioral challenges. This has the potential to negatively impact your business.
Somewhere, deep within the bowels of my computer is a nifty little pinball game. It is a tribute to the software designers, who have created a marvelous simulation of the real thing. Two of the keys on the keyboard activate the flippers, and two more act to “nudge” the table.
Of all the people in a dog’s life, a groomer sees them more than anyone outside of family. Additionally, groomers have dog-savvy that many vets, vet techs, trainers, and rescue people don’t. That means, with your knowledge, you are the perfect person to make sure a dog lives a long, healthy, happy life.
The Magic Words of Dog Ownership
We all know dogs. We know what they do. We humans have been around them for about 15,000 years. You could sit down and list most of their known behaviors off the top of your head.
In the world of training there are many claims of mastery and efficacy. Few are ever proven. Real masters let their work speak for itself. Self-promoting “masters” rarely show anything outside of video tape and photos—and boy, do they look good in photos.