Falling in Love with Grooming Again
Grooming is hard. The clients are picky, you stay covered in hair and your shoes are never dry. And how […]
Michelle Knowles
Wrapping & Holding Techniques for Fearful Dogs
Muzzle–free and restraint–free grooming are gaining momentum in our industry and are an important sign of the growth of communication […]
The Greatest Gift of All
Okay. So, it has been quite the no good, very bad year. We have seen losses and hard–won successes, and […]
Achieving Compliance: Educating Your Clients with Compassion and Science
Clients can leave you baffled. They bring expectations, demands and needs—and complaints when you fail to meet them. I have […]
Rules of Engagement: Settling Differences in the Salon
One of the most aggravating things to deal with is trying to settle a disagreement with someone. Each party feels […]
Surviving the Extreme Client
We all have them. That client who comes in with demands, or a picture of a dog that looks nothing […]
Certificates and Licensing Getting Prepared
Many of us actively seek new information about what we do so that we can continue to improve and keep […]
Revamp Your Retail
Your stuff is dusty, the tags are bent and there is dog hair stuck to the edges of the price […]
Cultivating Strength: Keeping Your Crew Together
Forming a group of strangers into a cohesive staff can be like juggling hedgehogs—with the health and productivity of the […]
7 Tips for Dealing with Difficult Dogs
Who serves the dog that no one wants to groom? The dog that has been turned away from all other […]
Taming Your Toolkit: Finding the Perfect Combo That Works for You
There are hundreds of tools available to groomers these days. Brushes, combs, rakes and stripping knives, oh my! And groomers […]
Did I Do That? Exploring Grooming-Inflicted Issues
There have been an abundance of stories in the newsfeeds and blogs about grooming–related injuries and health issues that seem […]