Mary's Musings

A pet assessment is a vital part of the check-in process. It is where I go from head to tail with deliberate intent and purpose to determine if they are healthy enough to groom.

Does it seem like some of the conversations you have with your clients go a little like the Abbott and Costello “Who’s On First” routine? As groomers, we know what we mean, but do the clients get it? If they don’t, miscommunication often leads to…

I asked a question on Facebook regarding what topics readers would like me to cover, and the first response I got had to do with organization. I’ll admit to actually vibrating with joy, as this is a skill I’ve learned to master since my natural…

No one was more surprised than myself when I quit my job and put a deposit down on a mobile grooming van in 2001. But, what I had really done, was make my first decisive business decision.

You’ve got a dog on the table, you’re answering the phone and also checking that Facebook notification…all at the same time.

F ables tell a story and teach us a lesson at the same time. They’ve been a method of teaching morals and good behavior for over two thousand years. And, we can even use them to help our clients understand what is expected of them…

When I tell people that studies show that every dollar you spend on continuing education results in a 500% return, I get one of three responses:

We all know that when we take the time to set ourselves and our business up for success, it gives […]

Did you know that cats have been pets for over 9,000 years? They are much-loved companions, and one cat was […]

I knew I had an expiration date when it came to the physical aspect of grooming. Part of it was […]

A business manual allows someone to temporarily take over your business for the period of time you need them to, […]

I don’t know about you, but cleaning is my least favorite activity. And as with all least-favorite activities, there is […]