The Leadership Game: Training New Managers for Success
Say you decide to play a game with a group of friends that you have never played (e.g., cards, video game, board game, etc.). What do your friends do?
Louise Dunn
Stress Management: Why “Leaving Your Problems at the Door” is no Longer the Standard
For many of us, the word “stress” has become a common term tossed around with a flippant remark or a threatening stare. You most likely have used the word in some form when explaining why you failed to complete a task: “Things are really stressful…
Creating A Policy For Conflict Resolution
Conflict happens…even in the best of teams. The problem is not necessarily conflict itself but rather how conflict is handled. To make the process easier, team training sessions should be conducted about conflict and communication techniques, and a roadmap (aka conflict resolution procedure) should be…
Why You Should Increase Your Team’s Pay Rate (and How to Support It)
It is hard enough listening to your team question their pay rate and, coupled with the added pressure of following your state’s process of raising the minimum wage, it can become a nightmare as you hire a new team member at a rate close to…
Accountability & Its Importance in Creating a Positive Team Culture
How do you define “accountability?” Is it making a commitment to achieving results and following through? Is it about discipline and getting the job done? Or is it taking the blame when something goes wrong?
Fighting Compassion Fatigue in the Grooming Salon
Monique is on the grooming table, and although she is a Maltese, she turns into a T. rex when you […]