Ruff & Tumble Dog Salon: It’s a Team Effort
When Stephanie Pietri saw the availability sign on a 100-year-old building in her town, her imagination ignited. “I told my husband, wouldn’t it be something if we …
Life
Do You Have a Plan?
Libby and Carol each owned successful salons that had been in business for over 10 years. They had large client bases and were consistently booked year …
Cultivating Strength: Keeping Your Crew Together
Forming a group of strangers into a cohesive staff can be like juggling hedgehogs—with the health and productivity of the business at stake. And when managing …
7 Tips for Dealing with Difficult Dogs
Who serves the dog that no one wants to groom? The dog that has been turned away from all other shops, and the only alternative is …
Mucky Pups: Customer Care Is at the Hear of This Family Affair
“We focus on relationships,” says Jackie Boulton, co-owner of Calgary’s Mucky Pups. For 24 years, along with her sister Debbie Cameron, they have welcomed dogs and …
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Daryl’s Top Six: Try Something New
As I look around my grooming studio, I see several items that we have recently tried—and now don’t know how we did without them. The best …
Are You Allowing Your True Self to Shine Through?
We all want to fit in, it’s human nature. The truth is that most of us don’t always feel “liked” by everyone around us, and that …
For the Love of It
One of the joys in my life is the fact that I am still excited to go to work every day. This year will mark the …
Willow’s Groomer: Where Customers Are Treated Like Family
When Ashley White, a former veterinarian tech and recent university graduate, decided to open a dog grooming salon in her hometown of Ovieda, FL, it was …
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Intergroom Sponsored by Groomers Helper 2020 Show Preview
Mark your calendar and make time to attend this year’s “Intergroom” sponsored by Groomers Helper on April 2nd–5th in Secaucus New Jersey. Intergroom is one of …
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The Competition World Is Calling Are You Ready?
Groomers, You may begin. If you have ever watched or participated in a grooming contest, you know that these words signal the start of a competition. …
What I Learned in Working with Difficult Dogs
If you can earn a dog’s trust, even the most wildly behaving pups become infinitely easier to handle on the grooming table. Fear and anxiety are …