too short Archives - Groomer to Groomer https://www.groomertogroomer.com/tag/too-short/ The Official Sponsor of Quality Pet Grooming Tue, 13 Oct 2020 20:57:39 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://i0.wp.com/www.groomertogroomer.com/wp-content/uploads/2015/06/big_g-556ca59ev1_site_icon.png?fit=32%2C32&ssl=1 too short Archives - Groomer to Groomer https://www.groomertogroomer.com/tag/too-short/ 32 32 55192419 The Art of Setting Expectations https://www.groomertogroomer.com/the-art-of-setting-expectations/ Mon, 02 Nov 2015 17:32:46 +0000 http://groomertogroomer.com/?p=21764 Sometimes a customer is unhappy with your grooming. In my experience, a huge percentage of the time this is due to the pet owner having an expectation of what the end result of the groom is going to look like, which is different from what the experienced groomer knows the pet will look like. Here is an example: A customer comes in with a 9 month old Shih Tzu puppy for its first groom. The dog has not been brushed or combed since birth and is encased in some very impressive matts and tangles.

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