Dog trainers are always on the look–out for dog groomers they can recommend to clients. Groomers are part of a necessary professional care team for many dog owners and fill a need that a dog trainer cannot.
Working with a dog trainer is usually a temporary part of an owner’s life, while working with a groomer is a relationship that can extend life–long.
The pet industry significantly outpaced the US market over the past 5 years. Grooming and boarding services are one of the fastest growing segments in the pet industry, nearly doubling in size over the past 10 years, despite recessions and evolving consumer habits. Great news…right? Of course it is great news! We are witnessing an […]
Private labeling is much more than providing products and services with your logo and contact information on them. Private labeling has everything to do with branding.
Branding is simply the perception of how clients view your business. How your business is seen is what attracts the type of clients you currently have.
“Dear Michell, I own a busy upscale salon in Canada. I have been grooming for more years than I care to admit. I am a Certified Master Groomer and I don’t really take new customers anymore, but my employees do. We often get ridiculous special requests from clients. I tend to be intolerant of these requests. However, my employees are still building clientele and need to be open to offering special services. Any suggestions on how to deal with special requests?” — Alex H.
I remember the days of appointment books and post–it notes. When I first started out in grooming I kept records of my business in a simple book and scheduled my customers on a rotary phone. My schedule was easy to read, it was portable, and I could scratch out cancellations and write down new appointments. I used it multiple times a day.
Thus far we have learned some key points relevant to property inspection, zoning ordinances and pertinent questions to ask a potential landlord regarding the property and lease. To narrow your choice further, negotiation must take place with the prospective landlord. Understanding the lease document itself is arguably one of the most important aspects of selecting a rental location.
Monrovia, CA — The recently-concluded Atlanta Pet Fair & Conference—the Southeast’s largest trade show, conference and competition for professional pet stylists and service professionals—saw a nine percent spike in attendance in its second year at the Georgia International Convention Center. Produced by World Pet Association (WPA), Atlanta Pet Fair & Conference featured more than 70 […]
The creation of a new grooming salon is a multifaceted endeavor that requires extensive research, thought and time. A high functioning floor plan design in the right location with a scrupulously executed lease and well thought out equipment choices will bring years of gratification in your career choice.
It’s that wonderful time of year again. The days are getting longer, the hard, cold winter is behind us. It’s the time of year where generations of people have dug deep into the ritual of spring cleaning. Wiping the dust, scrubbing the grime, polishing the… EVERYTHING… to banish winter and embrace the bright days ahead. Here are some suggestions on how you can make your work space, be it a mobile unit, a portion of some other pet–based business, a home–based place, or a regulation storefront, really shine.
Groomers nowadays face many challenges. They face the growing pains of a burgeoning industry mixed with the emergent need to become recognized as professionals. Many groomers are concerned about looming regulation from their city, county, and state governing bodies.
Insurance payments can represent a significant amount of our monthly business expenses. While the goal of any business owner is to keep expenses in check, this is one category that you want to be careful with when trying to save money. I have to groom five dogs monthly to cover my insurance payment so I want to make sure my coverage is adequate.
Have you been thinking of creative ways to start a new grooming business, or move into a new location, and make it a home run? Some of the most successful groomers have partnered with other businesses that have large numbers of pet–owning clients. And veterinary clinics can be a perfect match for your new venture. But what are the ways to make this a winning relationship, and what are common pitfalls to avoid?
As pet lovers and pet care professionals, we want the pets that we care for to enjoy long and healthy lives. Unfortunately, that is not always the way things turn out. Pets get hurt, develop life threatening conditions, or suddenly become ill. We have all heard horror stories from distraught pet parents about taking their pets to emergency veterinary clinics and being unprepared for the costs associated with diagnosing and treating their beloved pet.
Don’t Let Your Profit Go Down the Drain
You work hard for your money and you need every tool that you use to work just as hard for you. And that includes your ‘liquid’ tools as well. Shampoos, conditioners, and styling products are all essential elements needed to produce a great groom.
“Hello Michell. My name is Sylvia. I am a very generous person—maybe too generous—and I tend to give lots of perks and extra time to my clients and my employees. Basically they run all over me! Do you have any suggestions on how to stand up for myself without making everyone feel unappreciated? Thanks!”
When I was a fresh, new business owner almost 10 years ago, I was the only mobile groomer in the small community where I live. I was excited to get on the road with my new mobile and start serving clients. Mobile grooming was so new to the area that I had people congratulate me for inventing the concept. No lie!
Last week I groomed a very nice, well behaved dog. I complimented his owner on his excellent grooming manners and she said, “When he was a puppy, the groomer where I used to live had me bring him in every week for a while. They would put him on the table and play with him, trim his nails, give him a little brushing.
Don’t Miss an Opportunity for Growth
One of the many advantages of cat grooming is that you have more flexibility than in dog grooming. You will use less products and less equipment grooming them, too. I’d like to talk about one of those perks, which is adding a much overlooked group of clientele. Senior citizens.
In the last four decades our grooming industry has experienced a notably rapid rise from relatively undervalued to highly professionalized. The impressive industry expansion and professionalization speaks well of all of us. I give special credit to our industry leaders who have urged us all to adopt better business acumen and best practices every step of the way.