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From Sally's
Desk...
Dear Groomers...
How do you handle mistakes in your
salon? I promised to share some of my little "life lessons"
from my years in a grooming salon with you in this column, and
here is yet another. Hope it works for you in this busy holiday
season, when mistakes can run rampant due to high stress and
heavy schedules.
The way you handle complaints in your salon
affects others' opinion of you and what clients tell their friends.
I found a simple, unique and effective way to handle irate clients.
While reading Proverbs one day, I came across a "little
wisdom." It was this. "Give the angry man a gift."
Simple, yet effective. I have used this in business numerous
times with great success.
Mistakes happen. But I have to tell how
I put this "wisdom" to use for the first time. My client,
Mrs. Zelner, was an excellent customer and had a nice little
mixed breed pooch. She always kept steady appointments, but this
time I forgot it. She called me later and was so worried about
me. She was afraid I had an accident. I assured her it was a
simple mistake and another appointment was made.
Low and behold, when the appointment rolled
around, I forgot it again. This hardly ever happened but wouldn't
you know it happened with the same customer? This time she wasn't
so pleasant. I was repentant, but she wasn't buying it. Another
appointment was made and I made certain I was there.
Buffy was brought in and we exchanged pleasantries,
but there was a cold edge between us. Just then, I remembered
the little Proverb, "Give the angry man a gift." I
reached over to one of my retail shelves and pulled off a 4 oz.
skin product. "Please take this as an expression of my apology."
A big smile crossed her face, and she said "Oh, that's not
necessary."
"I insist," I said and she took
the gift. She left with a smile. All was forgiven. I was shocked
at how effective this was. Although I was lucky enough to get
her to return as a client, if I hadn't made this small gesture,
who knows what she would have told her friends about me.
I can tell you from this day on, she was
different. She was no longer angry. And I didn't lose her as
a customer. She remained a loyal supporter for many years.
God bless you.
Sally
sally@barkleigh.com
Suesan Watson and Lisa Leady
Dynamic Dedicated Duo
By Kathy Hosler
These phenomenal sisters have wowed
the grooming world with their awesome grooming expertise, endearing
personalities and their boundless love for the pet care industry
and the people involved in it.
Next time you watch a grooming competition,
if you see a competitor with a big smile on her face and an attitude
that tells you she just loves what she is doing, you may be watching
the amazing Suesan Watson (Wahl's and Cardinal 2003 Groomer of
the Year), or it may be her equally talented and bubbly sister,
Lisa Leady (2003 Cardinal Congeniality Award winner).
These phenomenal sisters have wowed the grooming world with their
awesome grooming expertise, endearing personalities and their
boundless love for the pet care industry and the people involved
in it.
Sue and Lisa have only been competing for
six years, but they have been involved with dogs and grooming
for most of their lives. "Being in a grooming shop has always
been a part of my life," Lisa recalls, fondly. "Our
grandmother, Betty Halesky, learned to groom Poodles, and subsequently
opened her own small shop. Little by little, we learned how to
bath and dry dogs and do other things by watching our grandmother."
"By the time I was thirteen, I was
fully grooming Poodles," Suesan reveals.
Eager to expand their skills, Sue and Lisa
learned how to groom other breeds by going to dog shows and observing
how the dogs were groomed and by buying books.
Eventually, Lisa opened her own business,
Chez Paws, Inc. in Hoffman Estates, Illinois, and about six months
later Suesan joined to help her. "Not only is Sue my sister,"
beams Lisa. "She is my best friend, too!"
The girls made a great team and worked
well together. It was Lisa's idea to enter grooming contests.
She and Lisa were at the shop one afternoon when the program
book for the All American Show in Chicago came. Lisa said, "I
think we should enter the show." Sue replied, "Oh,
I don't know. It's a big show, a hard competition, and lots of
famous people enter the contests." Not to be put off, Lisa
coaxed, "Well, we can enter at the beginners' level and
see what we can do." So, they entered the competition.
As the time arrived for their competition,
Lisa became just a bit nervous. "Oh, my gosh! Nervous?"
Lisa recalls. "It was like I was at my own funeral. I was
so scared, but it was a blast! I wanted to do it again."
Both Lisa and Sue did very well, and each
of them placed in their respective classes. Soon they were hooked.
The excitement, the desire to create perfection, the wonderful
people they met at the competitions, and the contest atmosphere
Sue and Lisa just loved! Now the minute a show comes up, they
get all excited and start making plans and deciding what dogs
they will enter.
The girls often compete in the same classes,
but they are quick to point out, "We don't feel that we
ever compete against each other. Instead, we compete with each
other."
After they had been competing for a while,
Sue and Lisa kept seeing some people with "those neat jackets
with the Groom Team USA emblem on them." They began to ask
questions and learned that you can only get a jacket if you earn
a spot on the Groom Team.
So, that became a goal for both of them.
Getting on Groom Team is not an easy thing to accomplish. You
get on the team by earning points at grooming competitions. "Striving
to become a member of Groom Team pushes you to become a better
groomer," states Lisa.
That goal encouraged them to take their
grooming to a new level, honing their skills and perfecting their
techniques, pushing themselves toward perfection. "I could
see that groomers in these contests groomed differently than
I did," Lisa observed. "It was a better way, and I
wanted to learn it. I figured the best way to learn was to enter
the contests and ask for help."
"Win or lose," Lisa continues,
"I don't leave any competition without asking what I need
to do to improve. I always walk away learning more than I did
going into the contest."
All those wins don't come easily. Sue and
Lisa work very hard preparing themselves and their contest dogs
for each competition. "I make lists and drive myself crazy,"
Lisa shares. "I am also my worst enemy," she admits.
"I am very hard on myself and always expect myself to do
better," she continues. "Because, if I don't strive
to improve, then why am I there?" Lisa firmly believes that
groomers require top-notch continuing education, and she emphasizes
the need for grooming contests and seminars.
Sue and Lisa worked together for almost
ten years, and although they loved what they were doing and truly
enjoyed working together, they both felt the need to expand and
to explore other areas of the grooming world.
After researching mobile groomers in her
area, Sue decided to open her own mobile grooming business. In
June of 2003, Best All Around Groomer mobile grooming service
in Hoffman Estates, Illinois, opened for business.
"Mobile grooming gives me a chance
to give more personalized service to my clients," Sue states
and continues, "We have lots of clients with older dogs
or puppies that are concerned with leaving them for extended
periods of time in a salon," Sue has already reached the
point where she cannot take any new clients.
Thirty-five years in the grooming industry
has certainly molded Certified Master Groomer, Suesan Watson,
into an industry icon. What else does the future hold for Suesan
Watson? "The future? Hmmm, I think that it is almost time
for me to stop competing and enter other aspects of the dog world,"
she states, and continues, "I want to start judging competition,
do more speaking, conduct demos, and help the people who want
to learn more. I have to admit that the one thing I won't miss
about competing," says Sue with a hearty chuckle, "is
getting up in the middle of the night to prepare the dogs for
a competition."
Lisa, also a Certified Master Groomer,
felt drawn toward the teaching part of the grooming industry.
"To me, teaching allows me to give back to the industry
what people have given to me," says Lisa. "I decided
to sell my shop and teach full time." She is now a head
instructor at the Academy of Dog Grooming Arts, in Arlington
Heights, Illinois.
Lisa takes students with a love for pets
and a desire to learn, and molds them into caring, knowledgeable,
and skilled professionals. Lisa shares all her life lessons with
her students and with everyone she touches. She gives her all
for the betterment of the industry that she loves so much.
"As for my future," continues
Lisa, "eventually I may judge, but for now, competing is
very important. There is still so much more to learn. If I don't
stay out there, I'm not going to learn it."
On February 7, 2004, at the Westminster
Dog Show, Dog World's 49th Annual Show Dogs of the Year Awards
were presented. The Wahl 2003 Groomer of the Year Award was presented
to a thrilled Suesan E. Watson. Suesan has been a member of Groom
Team for the last four years. She was in the top five every year,
finishing in third position in 2002. During 2002 and 2003 Suesan
won three humanitarian awards for Kindness and Good Rapport with
the dogs at the competitions. She also captured the Cardinal
Crystal Grooming Achievement Award for American Groomer of the
Year in 2002 and 2003.
Lisa is no stranger to awards either. Qualifying
for a fourth year as a Groom Team member is proof of that. In
2002, she was nominated, and in 2003, she won the Cardinal Crystal
Congeniality Award. Lisa has had many honors and awards in her
career, but says Lisa, "This award is very important to
me, because of what the award stands for. It is a great, great
honor."
These inspirational sisters have earned
many spectacular awards and have collected countless medals,
trophies and ribbons. Lisa Leady and Suesan Watson are prime
examples of what every good groomer strives to be. They lead
by example. Their clients (both two and four-legged) adore them,
their peers respect and emulate them, and the industry treasures
and honors them. They are a dynamic duo indeed!
Groom & Kennel
Expo
Some of the best stuff is coming up in Southern California.
If you thought Groom & Kennel Expo was great last year, wait
until you hear what we are doing now. We are expanding the show
tremendously! It will be a combined event covering all the professional
aspects of pet care grooming, animal behavior, day care, natural
pet health and training. So we are combining three shows into
one! Groom & Kennel Expo, Natural Pet Expo and Off Lead Training
Expo with a side-chaser of the Animal Behavior Conference.
This combination was a huge hit at Groom Expo this year. That's
how we know it will be successful at Burbank. Why? Because pet
pros don't just do one thing anymore. Groomers do Day Care. Kennels
offer training. Everyone is going Natural. And who can't use
a little more understanding of Animal Behavior?
Laube Factory and Solvang
The show will kick off with a brand new bus trip along the beautiful
California coast to the Laube manufacturing plant in Oxnard.
Kim Laube will be on hand to show you through. You will see clipper
and blades, and shampoo and conditioners being made right before
your eyes. Then it is on to Solvang, the "Danish Capital"
of America. Visit loads of unique shops and eateries.
Thursday at the Hotel
While exhibitors are setting up for the BIGGEST pet care trade
show on the West Coast, we will be offering four hour Add-on
seminars Brusher Bather Certificate Seminar, Doggie Daycare
Keys to Success, and an IPG Certification and Workshop
Seminar.
Fun & Learning Friday
An all new Oster Hands-on Workshop will take place featuring
the Oster Ambassadors. Bring a dog and work on your problem areas.
In between, you can see the Sporting and Terrier Grooming tournaments
both IJA and Groom Team sanctioned this year. An all new Romani
Everyday Grooming seminar will bring you back to earth with down-and
dirty dog grooming... the kind we see in our salons all the time.
Gary Wilkes, renowned animal behaviorist, will offer four
hours of animal knowledge in the first West Coast Animal Behavior
Conference. And for the first time, in a long time, we are planning
a BIG Mobile Grooming Open House. Bring your van and show it
off.
Mobile Open House on Friday
For the first time in several years, we are holding a major mobile
event. Show off your mobile vehicle in this two hour open house.
Talk to other mobilers. See how this industry is growing and
enjoying "grooming on the road."
It doesn't quit on Friday Evening
More educational opportunities. Divinity Libby will answer the
question, "Where do we go from here?" Do you want to
sell your salon for a profit? Do you want to retire in Cancun?
Divinity has divested herself of her pet care businesses for
a profit and you can to when the time comes. Learn the steps
NOW that will make a difference later. An evening Training and
Grooming program will be announced later.
Grooming and More!
On Saturday, it is the Mixed & Other Purebreds and a "show
stopper" ANDIS Poodle Tournament. In between are natural
programs by Greg Tilford and Dr. E. A. Sulkowski, and Training
programs by Gary Wilkes, the originator of clicker training,
as well as top grooming program demos by grooming legend, Sue
Zecco. Saturday evening will feature the "Hollywood by Night"
bus tour.
Sunday grooming events will kick off with the Nature's Specialties
Winners Circle Tournament followed by the Barkleigh Creative
Styling Contest. In between, will be grooming topics by Teri
DiMarino and more, Sue Zecco grooming demos and sensational natural
and training programs.
Host Hotel
All this excitement will be at the Hilton Burbank Airport. Make
your reservations now. Call 1 (800) HILTONS. Special group room
rates are $99 single/double and Junior Suites are $124. Additional
persons are $20 each. Tell them you are with BARKLEIGH to get
the special rate.
For contestant and show information, contact Barkleigh at
(717) 691-3388 or info@barkleigh.com.
Request
Reader Service Card #1416.
PetQuest Expo
2005
BIG three day show in the Midwest!
Pet Quest Expo promises to offer a variety
of exciting events and topics to all pet care professionals.
Grooming, Animal Behavior, Training and Natural Pet Health will
be addressed by top speakers from July 15-17, 2005 at the Lansing
Center, Lansing, Michigan.
Groomers can listen to the likes of Gary
Wilkes in a day long Friday Animal Behavior Conference. Gary
was a huge hit at Groom Expo this past year. He will change hats
on Saturday and Sunday to address dog trainers, clicker training,
problem behavior and more.
Oster will offer a new one-day hands-on
workshop featuring the Oster Ambassadors as teachers. Bring your
own dog and work on problem areas right at the show. IPG will
also offer certification and pre-certification workshops during
the weekend.
Exciting grooming programs will also be
offered. Speakers have not been selected yet, but you can be
sure they will be tops in the industry. And a full program of
natural, holistic and pet health programs will be presented by
top national experts.
Grooming contests will be a big part of
this event. Along with the Oster Career Start, we will offer
IJA sanctioned Poodle and Potpourri classes. One contest will
be offered each day.
It is rumored that Dancing with Dogs Competition
will be available and an Indoor Puppy Playground will be built
right on the trade show floor.
Speaking of trade show booths, over 40
top national companies are anticipated with show specials, discounts,
sample products and booth demos. Plan to make this a big buying
event.
So set aside these dates to enjoy and learn at the Pet Quest
Expo.
For more information, contact Barkleigh
at (717) 691-3388 or info@barkleigh.com.
Request
Reader Service Card #1411.
Stylish Pet
Carrier
Gayle Martz, president of Sherpa's Pet Trading Company, offers
the new Houndstooth Collection in two combinations of colors:
red and black, and pink and black. The carrier comes in medium,
and the tote, in standard.
The Houndstooth Collection fulfills the
need of discerning dog and cat owners. The Paris Pet Carrier
has structured walls and streamlined shape, side and front entry,
matching wristlet for plastic baggies and treats, mesh panels
for ventilation and padded bottom board for stability and inside
leash ring. The faux lambskin liner is removable and washable.
The carrier fits comfortably under airline cabin seats and can
be securely fastened to seatbelts in cars.
To learn more about the complete line of
Sherpa's products request Reader
Service #1412.
Smart Trim
From the maker of Greenies comes a smart way to trim pets' nails.
Smart Trim is the only adjustable nail clipper to include an
electric nail file in one convenient, easy to use tool. The exclusive
quick guard mechanism eliminates the guess work of nail trimming
and ensures a safe, accurate cut. The built-in electric nail
file evens out roughness. It's available in two sizes to match
a pet's weight. The thumb controlled trimmer is for pets less
than 30 pounds. The hand grip model is for pets over 30 pounds.
The stainless steel blade provides a clean cut each time. Request
Reader Service Card #1422.
Easy Money... P-s-s-t! Use
the "H" Words
By Andi Brown
Holistic, human-grade, herbal - these are
the words your customers want to hear when it comes to grooming
in 2005. The trend toward natural has turned the proverbial corner,
so isn't it about time you designated a literal corner of your
shop to this $34 billion industry? I think so.
Sixteen years ago, nobody not even
breeders and distributors at the annual international H.H. Backer
Pet Show thought Holistic Pet Care products would sell.
Well, nobody, but me. I was the only one who dared to utter the
"h" words at a pet show back in the late 1980s. I had
to. I had taken my life's savings to develop three holistic,
human-grade herbal products. And for me, like most of you groomers,
it was never about the money. It was about the animals. Well,
today I run a multi-million dollar business with products shipping
worldwide, and that's because high-quality, all natural products
actually work. They're safe, too. Not just for pets, but for
humans. It's high time you just said "No" to chemicals.
Natural products will not only improve your business and your
health, it will increase your bottom line. You know, if you've
walked the aisles at a recent Backer show, everyone's claiming
natural, but only a few can use the "h" words.
So how do you know when to use holistic,
human-grade, herbal products and what to recommend to your customers?
Let's start by defining holistic and what we mean by a holistic
approach to pet care.
Holistic means whole, not just whole animal,
but whole world and whole universe. Everything is "inner"
connected, and it's important we look at the whole picture before
treating a symptom with chemicals or drugs. I've always found
that the simple solution is usually the best.
Shedding, Itching, Scratching, and Dandruff
The most frequently asked questions I get from groomers are:
How can I turn around my client's shedding? Itching? Scratching?
And/or Dandruff? What about dry coat? Or dull coat?
It's not surprising that the most common,
chronic problems groomers and their clients face relate to the
hair and skin, since it is most visible to our eyes. The outside
of the body is a direct reflection and symptom of what is actually
occurring inside.
Most often, pets exhibiting these symptoms
are lacking Essential Fatty Acids (EFAs) found only in high quality
fats and oils. In fact, essential oils may be the most important
addition to your pet's diet, especially if your customers are
feeding those oh-so-convenient kibbles.
EFAs and the Dry Food Factor
So many dry pet foods (even natural brands) are cooked at such
high temperatures they lose the beneficial fats and oils that
are essential to the coat, skin, and overall health. Think about
it. Dry food in - dry skin out. Let's face it; dry food is dry
and dictionary defined as coarsely ground grain in the form of
pellets. It may contain wonderful ingredients, but it's cooked
at very high temperatures into a hard dry ball. If it's hard,
dry and crunchy, it's not likely to have retained any of the
oils or their beneficial properties. Many holistic veterinarians
suspect dry food may be the cause of many hair/coat issues. I
bet 90 or 95 percent of your clientele is feeding dry. How can
you help? By carrying a blend of essential oils. They are easy
to use; just pour over the food. Results: less shedding and a
glorious new coat within a week to ten days. It will make you
a hero with your customers and their pets.
Veterinary medical studies suggest that
the best response to hair and coat problems result when dogs
and cats are fed linoleic acid and linolenic acid, Omegas 3 and
6, respectively. Many suggest a blend that includes high-quality
safflower, wheat germ, sunflower, garlic, soybean and cod liver
oils. When your clients feed all those great oil soluble vitamins,
including A, D, and E, it'll be directly benefit the skin, the
heart, the eyes and the immune system of your pet. Much better
than those questionable vitamins sprayed on so many kibble brands
to meet pet grade standards, these delicious essential oils can
easily be poured over any dry food to make a more nutritious
meal and produce a radiantly healthy coat.
How to Select High Quality Essential
Oils for Your Shelf
Always select extra virgin, "cold-pressed" oils. What
does this mean, really, and why is it important? Extra virgin
is the highest quality oil. It is the result of a single, simple
pressing and is characterized by "perfect flavor and odor".
Cold pressing refers to an extraction style pressing and/or
grinding at low temperatures. Oils that are cold pressed
retain all of their flavor, aroma, and nutritional value.
Selling tip:
Look for a blend of these oils and make sure it is in a darkened
glass bottle. Better oils are never in clear or plastic containers.
Your savvy label readers will appreciate this difference.
Chemical Free Flea and Tick Alternatives
What if I told you there are aromatic holistic, human-grade,
herbal alternatives that will eliminate fleas and ticks, and
won't harm you or the pets you're grooming? Skeptical? Don't
be. Specific combinations of herbs and botanicals not only repel
fleas and ticks, they are therapeutic for you and the animals.
Grooming should be a calming experience, and natural products
not only soothe coat and skin, they emit an added benefit
aromatherapy. Here are tips for selecting "h" word
shampoos, dips and ear washes.
First and Foremost...
Read the Label.
Toxic chemicals are prevalent in the pet industry. How many times
have you used chemical dips, sprays, shampoos and powders that
bear these or similar warnings: Wash hands thoroughly after use.
Do not breathe fumes. Wear rubber gloves? Why would you apply
these to an animal's skin? Anything used topically on the skin
will be absorbed into the bloodstream. It's no wonder pets seem
drugged, nervous or lethargic after going for a flea dip.
Shampoo Selection Tips: Choose a shampoo that is hypo-allergenic and free
of artificial colors and preservatives. If you want something
that lathers and deep cleans safely, look for saponified vegetable
oils, such as coconut, olive and jojoba, which means they have
been neutralized with a mild alkaline solution. Tea tree, sage,
cedar wood, eucalyptus and pine needle oils not only smell wonderful,
but help to repel fleas naturally. Aloe vera extract as well
as rosemary, peppermint and sweet orange oils nourish and restore
suppleness to the skin. All these herbs have been successfully
used for centuries.
Herbal Dip:
My best suggestion is to look for an herbal dip alternative you
can add to a shampoo and your clients can use as a spray mist.
Mists have an added selling advantage. Your customers can mist
pet beds, cloth collars, couches, chairs and litter boxes, as
well as their pets. If it's 100% natural and human-grade, they
can even mist themselves when they go hiking or camping because
it will repel mosquitoes, gnats and ants as well! It will also
keep them flea and tick free until their next herbal shampoo
with you. Herbal ingredients that repel or smother ticks and
fleas include: tea tree, citronella, rosemary, sage, cedarwood,
peppermint, eucalyptus and pine needle oils. Look for a blend.
Selling Tip:
Keep a mist bottle handy and spray often on your own carpet and
couch, as well as pets entering and leaving. This will show your
customers how safe you keep their pets and they'll trust you
more. Spritz a little on the arms of customers who want to test
it. They'll love the smell and the good feeling that holistic,
human-grade chemical-free produces.
Herbal Ear Washes to Use and Sell
The best test for any ear treatment is how it feels on your own
skin. If it is greasy or oily, the pet will hate it, as well
as your client, when unhappy ears rub up against couches and
carpets. Ear washes should be soothing and calming, and I always
recommend a blend of herbs in a base of witch hazel because it
will never sting or hurt the pet. Look for these herbs: chamomile,
clove, calendula and horhound. You'll love using and selling
this product.
Set high standards for yourself and the
animals you groom. I always say, if I can't eat it or use it
myself, I won't give it to my pets. That means no chemicals,
no coloring agents, no preservatives. Nothing artificial, ever!
Pet parents want the best for their beloved animals and that
means holistic, human-grade, and herbal.
Happy selling!
Andi Brown is the director of Halo, Purely
for Pets, Palm Harbor, FL. If you have questions, you can email
her at info@halopets.com.
For more information request Reader
Service #1424.
Wonders of Grooming
by Bonnie Wonders
There are many things we take for granted in life. The longer
you groom dogs, the less you think of it as being difficult.
One of the key elements in the grooming profession is the fine
art of making a simple bow.
Nothing has pointed this fact out to me like the recent addition
of an apprentice groomer here. Jackie has been a "human"
hairdresser for close to fifteen years. As we are good friends
and she has been expressing an interest in learning to groom
dogs, it was a workable relationship. Also I certainly could
use the help. I knew I would have no trouble getting along with
her on a day to day basis and Lou likes her very much, also.
It helps not to have "cat fights" going on in a dog
shop if you know what I mean. Besides, I have been trying to
talk Lou into learning how to cut for the last four years. She's
let me know on more than one occasion that she has no interest
in it. She's perfectly happy to bathe and dry and take care of
customers...nothing further. So, the addition of Jackie was a
natural progression.
The first thing I noticed about Jackie was that she is truly
an excellent worker. There are no puddles of water rolling off
the tub rails, no curtains of dog hair around the wall clock,
no stray toenails crunching under your footsteps. The place is
always spic and span on the days she is here. It cracks me up
to watch her bathe and dry the long-haired dogs, though. She
applies conditioner and combs it through the coat with long sweeping
motions as she vibrates her fingers through the hair. She's having
a hard time using the word "skin" as opposed to "scalp."
"Should I use this medicated stuff on her scalp?" she
asks. "Just rub it all over her whole body," I tell
her. "That's what I meant... skin...." she says shaking
her head.
The artistic process she employs while drying the hair then
makes me grin as I see her out of the corner of my eye. There
she is holding the force dryer nozzle in her right hand, moving
it swiftly left and right, and her right hand is doing that "vibrating"
motion to fluff out and separate the hair. Her hands are up in
the air enough for me to have an almost uncontrollable urge to
hand her a pair of ballet shoes and a tutu. I'm still waiting
for her to go into a pirouette.
At any rate, watching her make a bow is an education in itself.
For all of her talents and attention to detail, she is in dire
need of a bow tutor. Where I have gone wrong in my instruction
is beyond me.
We started out with me wrapping two colors of ribbon around
three fingers. She followed my lead and did the same. I then
slipped the rolled ribbon from my fingers and bent it in half.
She did the same. I cut the "v" on both sides of the
folded ribbon. She cut a "v" into the top of her pointer
finger. She yelped like a Schnauzer having its ear hair pulled
out. What a set of lungs that girl has. We tossed her ribbon,
as most customers don't appreciate the old "OJ did it"
look ribbon.
We bandaged the fingertip and started again. This time she
cut the ribbon AND the Band-Aid all in one movement. Another
yelp. For the life of me I don't know how she manages to get
her fingertip stuck in there.
We went on to the next step of wrapping the rubber band around
the center. I swiftly wound the band around and secured it around
the center of the ribbon. I did this slowly enough I thought.
Apparently, not slowly enough. Each time Jackie tried it, she
either managed to entangle her finger at the knuckle or send
the band airborne. I figured she would either go home with gangrene
setting in on several fingers, or I would be heavily in debt
for a new rubber band supply.
How one person can manage to fling so many of those things
in every direction I don't understand! Being in the same room
while she's trying to fasten those bands is akin to avoiding
shrapnel. We came to the conclusion that it is easier for her
to just wind the rubber twice around the center. I know when
I've been beaten.
The fine art of pulling the loops out and twisting is apparently
just that. I never realized that it took any kind of finesse
to make a decent looking bow. Looking at the piles of bows that
she makes lets me know that I take that talent for granted. "Hideous"
is putting it mildly in describing her creations. Lou and I have
joked for years that bow making in between no-shows is our therapy.
When something bothers one of us, we stand silently at the "Altar
of the Bow," and commence "bowing." We make some
knockout creations in times of stress... Jackie just "creates"
stress when she tries to make them. We can recognize one of her
"duds" in a bow lineup in a heartbeat.
At least we know when we see her headed off to the bathroom
for Band-Aids what she's been doing. Thank God Curads come in
the economy packs.
RetroRover
Collars and Leads
RetroRover collars and leads bring
period style to the modern age with punchy prints and superior
construction. Made of high tensile strength nylon, they are tough
enough to take on the biggest hounds. The super strong quick-release
buckles are durable, yet lightweight, and ergonomically shaped
to provide maximum comfort. Collars retail for $18 to $24. Leads
retail for $28.
Prints include "Go Go Hipster"
in pink and tan, "Turning Japanese" in black or turquoise
or "Squaresville" in olive and crimson. For more information,
request Reader
Service Card #1421.
Wahl Clipper
Introduces 'How To" DVD
to be included with consumer Clippers
Now a "How To" DVD is
included with many of the clippers in Wahl's consumer line. This
DVD features a step-by-step guide to trimming and styling your
dog in between regular grooming sections. Produced in six different
languages, the "How To" DVD features Sue Zecco, certified
master groomer, and winner of many prestigious awards.
"Sue speaks with significant amounts
of quality information on how to bathe, brush and clip several
different dog breeds," states Helen Cox, Marketing Manager.
"The DVD is a great preparation tool for any beginner."
Now entering its 85th year, Wahl Clipper
Corporation is an international industry leader in the manufacture
of products for animal care, consumer personal care appliances
and products for the professional beauty and barber salon trade.
For more information, please request Reader
Service #1420.
The Groomers
Rountable
The opinions expressed by the writers
do not necessarily reflect those of Barkleigh Productions, Inc.
Groomers Roundtable is used as a discussion
forum for Groomers. Questions are posed to pet professionals,
and the answers are then printed as a form of help to another
Groomer. To be included in the Groomers Roundtable or to submit
a question email us at info@barkleigh.com
What should a mobile
groomer know about their client? What specific questions should
be asked? When should you turn down a potential client?
Exactly where are you located? Cross streets,
terrain, street sweeping days, curb or driveway access. Where
is the strongest electrical outlet located? Is it a house, mobile
home park, or second story apartment or condo?
Tell them the first visit is on a cash
only basis. The final charge is determined after the groomer
sees the pet. At that time a firm quote will be given and the
customer can opt out if he/she wants to, but a service charge
for the trip might be required. Get as many phone numbers as
possible, and ask if they get on the internet blocking your attempt
at communications if you can't find their address. Ask if their
address is plainly visible. Get the name of the person who will
be there to give you the pet and avoid actually entering the
home if you have any doubts about the people or the pet! If a
check must be given, do get the driver's license number and birth
and/or expiration date. In the winter months, with early darkness,
I do not service new customers after the sun goes down. Always
be alert. Just a few suggestions from one of the old timers.
Marcia Hill, California
Whether the groomer is mobile or in the
shop, you need to know: contact numbers at home, work and cell
email, if possible, the breed of dog, its age, how frequently
it is groomed, whether there have ever been behavior problems,
that vaccinations are all current, any health issues that need
to be considered, approximate weight or size, the veterinarian's
name and phone number, name of the dog, You might also inquire
as to whether the dog is currently being shown at dog shows.
When to turn down a client depends upon how busy you become.
After becoming established, you may choose to select only those
who will make and keep standing appointments. A pet stylist should
know her own level of expertise, and what size she can handle
while working alone in a mobile. Hazel Christiansen, Idaho
I would ask if the pet has current rabies
shots and all the yearly shots required, what type of flea treatment
is he currently using, any problems with hips, back, heart, bladder
infections, allergies. Ask about what dislikes the pet has ears,
nails, loud noises, baths, make time to meet the pet ahead of
the grooming appointment and see how he reacts to you. Does he
like people in general? Sometimes owners will say the dog never
had problems biting groomers, but you still have to see for yourself.
It's not easy making a decision after you talk to the client
on the phone. Groomers should be cautious on first time appointments
and not be afraid of talking to the owner if you suspect the
pet has personality issues. Happy trails, Maria
I like to find out if they work and what
hours. Do they have kids? Then you know not to book them before
school, or near the end of school. Do they have outdoor power
points so I can still plug into power? Is the dog in the back
yard and is there a doggy door? Make sure the doggy door is locked
so there is no escaping or sitting inside starring out at the
silly groomer saying "Come on, FiFi . Please come back out."
Of course, find out if the dog is aggressive. I like to ask if
they have used a mobile groomer before and explain how it works.
I avoid customers who ask for senior discounts in most cases
this customer is going to be unreliable and more than likely
will ask you to do more than what you are paid for. Vanessa Parsons,
K-9 Mobile Clipping Grooming & Styling, Gold Coast, Australia
One thing to know about a client is if
he/she is an individual we can count on to be there at their
home when we show up to groom. They are not a potential client
if they can't be there the very first time their groomer drives
up. There is a possibility of turning them down if there is a
problem in scheduling. Perhaps the breed isn't one you specialize
in, or the potential client questions your prices more than once
(I always bid on the higher side over the phone). It is much
easier to go down on the price than to raise it upon completing
the dog. To protect you as their groomer and their pet, always
check for updated vaccinations. I always tell my customers it's
for their dog's protection. Then they don't seem bothered by
finding their records. I turn down business if it is out of my
region and refer them to other professional groomers in their
area. Janet Depue, Happy Dog Mobile Grooming
Groomers Helping Groomers
A special groomer, Carol Roark, passed away September
19, 2004, from a brain aneurysm. She will be remembered for her
courage to follow her dreams and achieve her goals in spite of
many obstacles. Carol found it difficult to read or even follow
a road map, yet she established a successful grooming business,
traveled to seminars, and was building a clientele for mobile
grooming. She was an inspiration and source of encouragement
for all who knew her.
Carol and I met at my first seminar in Cuyahoga Falls, Ohio at
the groomers' get together in the Hospitality Room. That was
the beginning of a long and wonderful friendship. She always
welcomed me with open arms and a room to stay at the seminars
and we would have a wonderful time. I thank God, in the past
year, she was able to achieve two of her goals she had wanted
to do since I met her: (1) She got to go on a Pro Groom Cruise
(2) She started mobile grooming. She will truly be missed.
Cathy Titus, All Creatures, Battle Creek, MI
ProGroom Las Vegas Review
Barkleigh Productions, Inc. partnered with
WWPSA this year, to offer an exciting ProGroom Grooming Seminar
and a unique blend of IJA Sanctioned Grooming Tournaments at
SuperZoo, held recently in Las Vegas, Nevada. There were over
400 attendees from 25 states.
The two-day ProGroom Seminar featured legendary
speakers such as Marlene Romani, Vivian Nash, and Groomer to
Groomer columnist, Marea Tully. Karin Kretschmer, from Germany,
and Kathy Rose shared their extensive expertise. Joey Villani
and Barbara Denzer rounded out the panel.
IJA Super Grooming Tournaments offered
over $10,000 in prize money. There were approximately fifty entries
in the two-day competition. Double K World of Poodles Tournament
Champion was Barbara Prueckel. Tammy Colbert was the Laube Terrier
Tournament winner. Andis Mutt Makeover & Purebred Parade
Tournament championship was captured by Barbara Prueckel. The
winner of Ryan's Pet Supplies/Metro Creative Styling Contest
was Sandy Hartness with her rendition of Barkleigh's ProGroom
Las Vegas. Grooming Judges included John Nash, Vivian Nash, Joey
Villani, Kathy Rose, Marea Tully, Karin Kretschmer and Judy Breton.
Grooming Competition Results
T = Technical, P = Profile, D = Difficulty,
BIC = Best in Class
Poodles
Level 3 -(T) Hazel Leaver, (P) Barbara Prueckel, (D) Linda Easton,
(BIC) Barbara Prueckel, Level 2 -(T) Janet Lostale, (P) Deanise
Stoops, (D) Cynthia Grimmett, (BIC) Janet Lostale, Level 1 -(T)
Suzette McFadde (P) Catherine Wood, (D) Suzanne Marchetti, (BIC)
Catherine Wood
Terriers
Level 3 -(T) Tammy Colbert, (P) Jenna Lostale, (D) Suesan Watson,
(BIC) Tammy Colbert, Level 2 -(D) Deanise Stoops, (BIC) Deanise
Stoops, Level 1 -(T) Karen Furtado, (P) Sandy Hartness, (D) Alicia
O'Dell, (BIC) Karen Furtado
Mixed and All Other Purebreds
Level 3 -(T) Barbara Prueckel, (P) Jackie Boulton, (D) Jenna
Lostale (BIC) Barbara Prueckel, Level 2 -(T) Miranda Stonebraker,
(P) Janet Lostale, (D) Cynthia Grimmett, (BIC) Janet Lostale,
Level 1 -(T) Michelle Hunt, (P) Cara Greenwood, (D) Marjorie
Shirley, (BIC) Marjorie Shirley
Creative Styling Contest
Sandy Hartness, Tammy Colbert,
Susan Tyner.
Ahoy!
By Brenda Hughes
Ahoy, Mates! What do you get when you add
a Fantastic Cruise and some Fabulous seminars together? A FANTABULOUS
EXPERIENCE! The 2004 Groom Boat and Clicker Cruise kicked off
Sunday afternoon with a Welcome Aboard Party, complete with open
bar and snacks, compliments of Barkleigh Productions and Cruises
Only, where everyone had a chance to meet and mingle.
I must say that I personally have never
met a nicer group of people. My husband, Larry, feels the same.
Gwen and Sally helped with introductions as we all gave our names
and some information about ourselves, including whether we were
groomers or trainers. The group was very diverse, with people
from all over the United States. We even had two people from
Turkey!
Our two seminar speakers were introduced,
Judy Bremer-Taxman, a Certified Master Groomer; and internationally
acclaimed behaviorist and trainer, Gary Wilkes. We also met our
Tour Director, Lucy Wheeler. Then for the next hour, everyone
had an opportunity to get acquainted.
Our next chance to get together was during
our evening meal, where a section of one of the massive dining
rooms was reserved for our group. Now, for those of you who have
never been on a cruise, you have to realize that you don't just
eat you have a dining experience! I have been in some pretty
ritzy restaurants from coast to coast, but this was an
experience, and I do mean experience. There was a different menu
every night. Each menu offered several selections from which
to choose your five-course meal. The food was excellent, as was
the service.
Our cabin was great, and we really enjoyed
the ocean view. The cleaning staff was unbelievable! They made
"towel animals," (swan, elephant, snake) and when they
turned the bed down in the evenings, would put one on the bed
with a couple of mints.
Gary Wilkes presented Monday's seminars,
The Essence of Clicker Training and Targets, Targets and More
Targets. For those of you who aren't familiar with Gary, he is
not only an acclaimed behaviorist and trainer, but also an author,
a columnist and lecturer with more than twenty-five years of
experience working with dogs. This includes eight years in shelter
work. We were privileged to hear from a person who has counted
as some of his clients, the Massachusetts Institute of Technology,
the US Government Training Center for Working Dogs, Temple University
Department of Psychology Association for Behavior Analysis, Texas
Hearing and Service Dogs, and the Phoenix Zoo, to name a few.
Gary also serves as a Director Emeritus of the Arizona Humane
Society and as a national Director of the world's largest service
dog training facility, Paws With a Cause. How could you not learn
a thing or two from someone like this?
Now, I am no stranger to clicker training.
I've trained my Boxer, Blaze, to sneeze on command, shake his
head no, limp, and take a bow using a clicker. But, I must say
that this old dog, er old trainer, did gain some new insight
into this method of training. His tips on dogs and grooming tables
were invaluable. Wednesday's presentation, Two Sides of the Coin,
examined the fact that there is no "all" positive training,
a concept that more people in the training part of our industry
need to realize.
On Tuesday, Judy Bremer-Taxman presented
Magic Money Who Can Pass It Up? Who, indeed? On Wednesday she
delighted us with Don't Miss The Boat. A business woman who has
won the Cardinal Crystal Achievement Award twice and has been
a spokeswoman for nationally known companies like Sergeants Pet
Products and Ralston Purina, a private consultant, speaker and
I.J.A. certified grooming judge, she has also authored The Empowered
Employer and is the designer of the Barkleigh Minit Moneymaker
programs.
Judy's presentations left no doubt that
she is a professional's professional. Mixed with humor, her stories
of her personal experiences in the grooming profession kept us
asking for more. She gave us much valued information on how to
increase our business and profits, and she gave us insight on
how to look, act and talk like a professional. She recounted
the story of the fire that razed her kennel and the people whose
donations of crates, dog food and medical help made such a difference
as she encouraged us to keep on keeping on in our own lives.
Thank you, Judy, for being such an inspiration!
Lest you think that all my time was spent
in seminars, let me say that there was plenty of time to take
advantage of other activities onboard and off. Every evening
the Carnival Capers was slipped under our door, outlining the
activities for the following day. Free gaming lessons in the
casino, bingo in the Universal Lounge, golf putting contest on
the Empress Deck Lobby, karaoke in the Forum Lounge, fantabulous
(there's
that word again) music and Vegas-styled shows and comedians,
to name just
a few.
I spent more than a little time at the
Galleria Gift Shop. One of my new friends said that the art auction
was great and went home with several pieces. If you are into
a pampered experience, there are all sorts of spa treatments
and massages in which to indulge. There was truly something for
everyone on this cruise. Our cruise director, Matt Goodwin, with
his British accent, an entertaining gentleman in his own right,
made sure of this.
The shore excursions were spectacular,
too. There were so many to choose from! Did I want to snorkel
with stingrays at Blue Lagoon, search for real pearl oysters
with the Pearl Island Treasure Hunt, swim with the dolphins or
embark upon the Historical Highlight Tour or the Garden of the
Groves and City Tour? These are just a very few of the different
shore excursions available that will give you a taste of life
in the Bahamas. I guess by now you've figured out that I had
an awesome time on this Pet Pro Cruise. Say, don't just take
my word for it. Find out for yourself. There's another cruise
planned for 2006!
For more information about upcoming cruises
request Reader
Service #1423.
All-American Dog Show
Groomers from across the country gathered
for the 32nd All-American Grooming Show held recently, in Rosemont,
IL.
There were 34 seminars split into three
categories: Management, Mobile, and Stylist. This expanded format
of learning opportunities attracted some overflow crowds.
Among the event's most anticipated awards, Best Groomed Dog with
a $2000 cash prize from Andis Company went to Judy Hudson of
Groomingtails Mobile (Kingston Springs, TN) for her Standard
Poodle. There was a tie between Judy and Vero Da Sylva of Twickenton
(Dedham, MA) for All Around Groomer. They split a cash prize
of $1500 from Edemco Dryers, Inc. Judy now becomes eligible to
compete for the coveted "Ultimate Pet Stylist" award
of $3000 which must be won in a one year period at the All American
Grooming Show, U.S. Pet Pro Classic, and the Atlanta Pet Fair
with the prize money increasing by $1500 every year until it
is won.
Angela Boeske of Allegan, MI, won First
Timer honors and $2600 in merchandise from Hanvey Specialty Engineering
with her Cocker Spaniel.
Prizes for the Creative Styling Challenge, sponsored by Academy
of Dog Grooming Arts and Great Lakes Academy of Pet Styling,
went to 1st Cleopetra by Jennifer Orelik, Frankfort, IL and Heather
Marcordes, Midlothian, IL, $500, 2nd Birdwatching by Sandy Blackburn,
Attica, IN, $250, 3rd Mayberry by Amy Beishuizen, Hinsdale, IL,
$150.
Other winners were as follows:
Terriers: (First Timer) Jazmine Yearack, Grand Rapids, MI, (Entry)
1st Rebecca Paul, Satellite Beach, FL, 2nd Angela Boeske, Allegan,
MI, 3rd Ellen M. Foster, Elmwood Park, IL, (Intermediate) 1st
Eddy C. Rangel, Aurora, IL, 2nd Joy Chapman, Attica, MI, 3rd
Colleen Hill, Berwyn, Il, (Open) 1st Lisa Leady, Genoa, IL, 2nd
Vero Da Sylva, Dedham, MA, 3rd Julie Ostoski, Satellite Beach,
FL, (Group) 1st Eddy C. Rangel, 2nd Lisa Leady, 3rd Vero Da Sylva.
Large Non-Sporting:
(First Timer) Cheryl Pulaski, Three Rivers, MI, (Entry) 1st Cheryl
Pulaski, 2nd Sarah Lake, Aurora, IL, 3rd Lori Robinson, Hinsdale,
IL, (Intermediate) 1st April Perry, Glenview, IL, 2nd Kimberlie
E. Snyder, Cary, NC, 3rd Tara Denean, Port Huron, MI, (Open)
1st Judy Hudson, Kingston Springs, TN, 2nd Julie Ostoski, Satellite
Beach, FL, 3rd Suesan E. Watson, Hoffman Estates, IL, (Group)
1st Judy Hudson, 2nd Julie Ostoski, 3rd Suesan E. Watson.
Sporting:
(First Timer) Angela Boeske, Allegan, MI, (Entry) 1st Angela
Boeske, 2nd Rebecca Paul, Satellite Beach, FL, (Open) 1st Linda
Claflin, Haydenville, MA, 2nd Lisa Leady, Genoa, IL, 3rd Judy
Hudson, Kingston Springs, TN, (Group) 1st Linda Claflin, 2nd
Angela Boeske, 3rd Lisa Leady.
Potpourri:
(First Timer) Amber Noe, Indianapolis, IN, (Entry) 1st Kendra
Otto, Plainfield, IL, 2nd Yvonne Aitken, Jacksonville, FL, 3rd
Sarah Lake, Aurora, IL, (Intermediate) 1st Deanne Rudnick, Lake
in the Hills, IL, 2nd Amy Beishuizen, Hinsdale, IL, 3rd Kimberlie
E. Snyder, Cary, NC, (Open) 1st Vero Da Sylva, Dedham, MA, 2nd
Judy Hudson, Kingston Springs, TN, 3rd Melissa Lentine, South
Bend, IN, (Group) 1st Vero Da Sylva, 2nd Judy Hudson, 3rd Kendra
Otto.
Small Non-Sporting: (First Timer) Mary E. Kennemore, Indianapolis,
IN, (Entry) 1st Rebecca Paul, Satellite Beach, FL, 2nd Butch
Singson, Bolingbrook, IL, 3rd Lori Robinson, Hinsdale, IL, (Intermediate)
1st Kimberlie E. Snyder, Cary, NC, 2nd Anita Belue, Bartlett,
IL, 3rd Amy Beishuizen, Hinsdale, IL, (Open) 1st Elizabeth Paul,
Satellite Beach, FL, 2nd Vero Da Sylva, Dedham, MA, 3rd Judy
Hudson, Kingston Springs, TN, (Group) 1st Elizabeth Paul, 2nd
Vero Da Sylva, 3rd Judy Hudson.
Next year's show is scheduled for August,
5, 6, & 7, 2005, in Rosemont, IL. For more information please
request Reader
Service #1109.
Backer Show Draws Huge Crowds
at Annual Trade Show
More than 8,500 buyers from 2,702 companies attended H.H. Backer
Associates' 38th Annual Pet Industry Christmas Trade Show and
Educational Conference, held recently in Rosemont, Illinois.
A number of free educational seminars were
offered, including a grooming demonstration on Terriers and rare
dog breeds by Judy Kurpiel.
The fifth annual Celebration of Style grooming
competition awarded nearly $17,000 in cash, prizes and trophies.
Sponsors included Coastal Pet Products, Inc., Tomlyn, Div. Of
Betoquinol USA, Inc., Gimborn Pet Specialties, Conairpet, Metro
Air Force, Andis, Lambert Kay/Church & Dwight Co., John Paul
Pet and Oster Professional Products.
Lisa Leady of Academy of Dog Grooming Arts
won Division A Best All Around Groomer and Liz Paul of Pampered
Paws won Division A Best Groomed Dog. Lori Gulling of Cedar Creek
Pet Resort won Best All Around Groomer and Best Groomed Dog for
Division B.
H.H. Backer's 17th Annual Pet Industry
Spring Trade Show will be held April 1-3, 2005, at the Atlantic
City Convention Center in Atlantic City, N.J. Next year's Christmas
show will be held October 7-9, 2005 at the Donald E. Stephens
Convention Center, Rosemont, Illinois.
For more information on Backer's pet industry
trade shows, request Reader
Service Card #973
Grooming Competition Results
Terrier Class
(Div. A) Lisa Leady, Vero Da Sylva, Judy Hudson (Div. B) Lori
Gulling, Dolly Pierson, Becky Paul
Sporting Breeds Class
(Div. A) Judy Hudson, Lisa Leady, Misty Fowler (Div. B) Becky
Paul, Lori Robinson, Donna Wright
Mixed Breeds/Other Class
(Div. A) Liz Paul, Suesan Watson, Lisa Leady (Div. B) Lori Gulling,
Cathy Witt, Sarah Lake
Poodle Class
(Div. A) Vero Da Sylva, Misty Fowler, Judy Hudson (Div. B) Lori
Gulling, Butch Singson, Cheryl Horrall
Oster Career Start
Stephanie Beck, Ann Nowotnik
PUREAYRE 100%
Food Grade Odor Eliminator
The world's first
100% food grade odor eliminator attacks the nastiest odors: skunk,
cigarette smoke, gasoline, even old stubborn cat urine in carpets.
Unlike all "fresheners"
that are made with toxic chemicals, PureAyre: uses the same enzymatic
action that works for heartburn and indigestion. Using the bionanotechnology
of natural food plant enzymes, it breaks apart odor causing molecules
upon contact. This unique, natural product is all-purpose, replacing
all "fresheners" and odor "cover-ups" with
no lingering fragrance.
PureAyre Odor Eliminator
is plant based and contains no toxic chemicals or citrus. It
can safely be sprayed on all fabrics, all surfaces, and every
living thing! It can even freshen a dog's breath!
PureAyre is safe for everyone,
even people with allergies, asthma and chemical sensitivities.
For more information please Request
Reader service #1415.
Groomers Tour
to Scotland
Sally and Gwen
are going to Scotland to the Scottish Grooming Show at the beautiful
town of New Lanark, and would like for you to join them.
This seven day adventure
will include round trip air fare from New York or Boston, to
Glasgow. All lodging, tips and transfers, tours and the Grooming
Show and Special Dinner with Scottish, Irish and British Groomers
in New Lanark, Scotland, is included.
Groomers who would like
to compete can have show dogs prepared and provided for the competition.
After the show, we will
tour the beautiful Scottish Highlands and visit Loch Lomond,
Mull, Iona, the British Isles, Inverness, and Ballachulish. We
will even sail on Loch Ness and look for "Nessie",
visit an ancient Scottish Castle and take a guided tour of a
Whiskey Distillery. The tour will cost $2499. Early Bird Special
with deposit will be $2399 before March 1st.For groomers wishing
to compete at the Scottish show, add $200 per entry for a prepared
show dog that will be delivered to the show site.
For more information, contact
Barkleigh at (717) 691-3388 or info@barkleigh.com.
Request Reader Service Card #1417.
Calendar of Events
California
Burbank
Groom & Kennel Expo
Animal Behavior Conference
Off Lead Training Expo
Natural Pet Expo
February 10-13,
2005
Contact: Barkleigh Productions, Inc.
(717) 691-3388 · www.gromexpo.com
info@barkleigh.com
Request
Reader Service #1416
Georgia
Atlanta
NAPPS 2005 Convention
January 28-30,
2005
Contact: (856) 439-0324 Ext 3056
napps@ahint.com
Atlanta
SuperZoo East
August 11-13, 2005
Contact: www.wwpsa.com
Atlanta
Progroom South and Grooming Tournament
in conjunction with
SuperZoo East
August 11-13, 2005
Contact: Barkleigh Productions, Inc.
(717) 691-3388 · www.barkleigh.com
info@barkleigh.com
Request
Reader Service #1417
Hawaii
Honolulu
ProGroom Hawaii
January 22, 2005
Contact: Barkleigh Productions, Inc.
(717) 691-3388 · www.barkleigh.com
info@barkleigh.com
Request
Reader Service #1243
Mississippi
Biloxi
Gulf Coast Grooming Rodeo & Trade Show
February 4-6, 2005
Contact: (228) 831-3566
w.dewberry@worldnet.att.net
Michigan
Lansing
PetQuest Expo
July 15-17, 2005
Contact: Barkleigh Productions, Inc.
(717) 691-3388 · www.barkleigh.com
info@barkleigh.com
Request
Reader Service #1411
Missouri
Kansas City
Groom Classic 2005
April 1-3, 2005
Contact: (800) 705-5175
groomclassic@kc.rr.com
New
Jersey
Atlantic City
Pet Industry Spring Trade Show
April 1-3, 2005
Contact: hhbacker@hhbacker.com
Somerset
Intergroom
April 16-18, 2005
Contact: (781) 326-3376
intergroom@msn.com
Pennsylvania
Hershey
Groom Expo
Natural Pet Expo
September 15-18,
2005
Contact: Barkleigh Productions, Inc.
(717) 691-3388 · www.gromexpo.com
info@barkleigh.com
Request
Reader Service #51
Barkleigh Show
Dates
2005
January 22,
2005
Progroom Hawaii, Honolulu HI
February 10-13,
2005
Groom & Kennel Expo 2005, Burbank CA
Animal Behavior Conference, Burbank CA
Off Lead Training Expo, Burbank CA
Natural Pet Expo, Burbank CA
July 15-17,
2005
PetQuest Expo, Lansing MI
August 11-13,
2005
Progroom South, Atlanta GA
(In conjunction with SuperZoo East)
September 15-18,
2005
Groom Expo 2005
Natural Pet Expo, Hershey PA
Animal Behavior & Health Expo, Hershey PA
2006
February 17-19,
2006
Groom & Kennel Expo 2006, Burbank CA
September 14-16,
2006
Groom Expo 2006, Hershey PA
Animal Behavior & Health Expo, Hershey PA
2007
September 4-6,
2007
Groom Expo 2007, Hershey PA
Animal Behavior & Health Expo, Hershey PA
Contact Barkleigh
Productions, Inc.
(717) 691-3388 · Fax (717) 691-3381
www.barkleigh.com · www.gromexpo.com
www.off-lead.com
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